Learning & Development Manager - Hospitality Training Leader

Pt Sahabat Inti Solusindo; Jawa Barat; On-site; IDR 240,000,000 - 400,000,000; Full time

Job summary

The St. Regis Jakarta is seeking a Learning & Development Manager to align training initiatives with the hotel's mission, working with the property leadership team to identify staff development needs and to deliver both custom and corporate programs.

You will design, deliver, and evaluate training on product knowledge, service excellence, and leadership skills, ensuring ongoing learning and measurable ROI across the hotel.

Qualifications

• 2-year or 4-year degree in HR, hospitality, or related field.
• Certified trainer; experience in HR or related area.

Responsibilities

• Administer and promote training programs.
• Evaluate training effectiveness and ROI.
• Develop training plans and budgets.
• Lead delivery of both custom and corporate training.

Skills

Certified trainer

Employee training

Leadership

Guest service

Education

2-year degree in HR/related

4-year bachelor’s degree in HR/related

Job description

The St. Regis Jakarta is seeking a Learning & Development Manager to align training initiatives with the hotel's mission, working with the property leadership team to identify staff development needs and to deliver both custom and corporate programs.

You will design, deliver, and evaluate training on product knowledge, service excellence, and leadership skills, ensuring ongoing learning and measurable ROI across the hotel.