Learning and Development

Miss Fish Bali; Provinsi Bali; On-site; IDR 240,000,000 - 360,000,000; Full time

Benefits offered by this job

Basic Salary

Competitive Salary & Service Charge

Annual Performance Bonus

Daily Meal Allowance

Monthly Wellness & Vitamin Program

Annual Medical Check-Up

Professional Learning & Development

Job summary

Miss Fish Bali, a premium Japanese dining and hospitality brand located in Berawa, Canggu, Bali, seeks an HR Training & Development professional. You will manage cross-department training and development to uphold service excellence and standardized operations.

Responsibilities include SOP compliance, quality monitoring, and reporting using HR systems, with focus on performance evaluations and improvement opportunities within a hospitality setting.

Qualifications

• 3–5 years of HR experience, preferably in hospitality or service industry.
• Experience in training, employee development, or performance management.
• Knowledge of SOP implementation and operational quality monitoring.
• Strong understanding of HR practices and Indonesian labor regulations.
• Ability to conduct performance evaluations and development programs.
• Excellent training facilitation, presentation, and communication skills.
• Proficient in HR systems and digital tools (HRIS, MS Office/Google Workspace).

Responsibilities

• Manage employee training and development programs across departments.
• Ensure SOP compliance and monitor service quality.
• Identify performance gaps and recommend training solutions.
• Support disciplinary documentation per policy and regulations.
• Prepare reports and maintain training records using HR systems.

Skills

HR experience

Training facilitation

Communication skills

Interpersonal skills

English proficiency

Analytical skills

Tools

HRIS

Microsoft Office

Google Workspace

Job description

Manage employee training and development programs across all departments to support service excellence and consistent working standards.

Ensure SOP compliance and conduct operational quality monitoring related to people management through regular monitoring, coaching, and follow-up.

Identify performance gaps and recommend appropriate training solutions to improve individual and team performance.

Support disciplinary documentation when required, in line with company policy and Indonesian labor regulations.

Prepare reports and maintain training records using HR systems and digital tools.

Requirements

Minimum 3-5 years of experience in Human Resources, preferably in hospitality or service industry, with experience in training, employee development, or performance management. SOP implementation and operational quality monitoring experience is an advantage.

Strong understanding of HR practices and Indonesian labor regulations, with the ability to conduct performance evaluations and development programs.

Strong training facilitation, presentation, communication, and interpersonal skills, with good English proficiency.

Strong analytical and problem-solving skills, familiar with HR systems and digital tools (e.g., HRIS, Microsoft Office / Google Workspace).

Detail-oriented, organized, and proactive in identifying performance improvement opportunities, with high integrity, confidentiality, responsibility, and accountability.

What we offer

• Basic Salary
• Competitive Salary & Service Charge
• Annual Performance Bonus
• Daily Meal Allowance
• Monthly Wellness & Vitamin Program
• Annual Medical Check-Up
• Professional Learning & Development

Miss Fish Bali is a premium Japanese dining and hospitality brand located in Berawa, Canggu. We create immersive guest experiences by combining exceptional culinary craftsmanship, world-class cocktails, curated entertainment, and personalized service. Our culture is built on excellence, innovation, collaboration, and continuous learning, empowering passionate individuals to grow while delivering unforgettable experiences every night.