Key Account Specialist (E-Commerce)

PT Transisi Mobile Indonesia; Jakarta Utara; On-site; IDR 167,400,000 - 390,600,000; Full time

Job summary

Transsion is seeking a category operations role based in Jakarta, focusing on consumer electronics accessories. You will own end-to-end category operations across Shopee, Lazada and TikTok Shop—driving growth, testing new products, and optimizing profitability.

The role requires 1–2 years in e-commerce ops, strong data skills, and the ability to work with cross-national teams; English is a working language. You will coordinate with internal teams for major promotions and new launches.

Qualifications

• 1-2 years experience operating e-commerce categories, consumer electronics preferred.
• Familiar with Shopee, Lazada, TikTok Shop/platform logic and growth cases.
• Strong data-analytic skills to break down issues using traffic, conversion, AV, gross margin.
• Category operator mindset with product-sense to balance performance vs branding.
• English can be used as a working language for cross-national collaboration.

Responsibilities

• Oversee overall operation of a category across Shopee, Lazada, and TikTok Shop.
• Manage full lifecycle operations from selection to testing and growth.
• Conduct weekly market analyses and identify opportunities and gaps.
• Translate user needs in Indonesia into product requirements with HQ collaboration.
• Lead pricing strategy and review SKU profitability across stages.
• Coordinate internal teams and external partners for promotions and launches.

Skills

E-commerce category ops

Platform familiarity

Data analysis

Product sense

English working language

Job description

1. Responsible for the overall operation of one category of smart wearables, or mobile accessories, and coordinating the operational strategies and pace of the three major platforms: Shopee, Lazada, and TikTok Shop .

2. Independently responsible for the full lifecycle operation of the category, including product selection and testing, large-scale growth, and stable operations, and regularly producing business reviews and next-phase business strategies

3. Conduct weekly market analysis on the platform to identify market gaps in price ranges, product selling points, and content strategies, and form a list of opportunity points; Continuously track competitor trends, anticipate market trends, and develop response strategies.

4. Deeply understand the usage scenarios and needs of local Indonesian users regarding TWS and smart wearable products, transform user pain points into product requirements, and collaborate with headquarters product managers to drive implementation.

5. Responsible for category profit management, including formulating pricing strategies for different stages (measurement period, growth period, stable phase), and reviewing the profit and loss model for individual SKUs

6. Coordinate internal team resources such as operations, influencers/KOLs, platforms, and products to promote major promotions and new product launches; Identify issues promptly and promote escalation when resources are insufficient

Job Requirements

1. 1-2years of experience operating e-commerce categories, focused on consumer electronics such as audio, smartwatches/bands, earphones, power banks, or mobile phone accessories is preferred

2. Familiar with the core operational logic of at least two platforms: Shopee, Lazada, and TikTok Shop , with quantifiable category growth cases.

3. Strong data analysis skills, able to break down business issues based on traffic × conversion rate × average transaction value × gross margin framework, identify growth opportunities, and drive execution.

4. Possess the perspective of a category operator, strong product sense , able to distinguish between performance-oriented and brand seeding-based marketing strategies; practical experience in TikTok Shop content e-commerce is preferred

5. English can be used as a working language, supporting daily communication and collaboration between cross-national teams and platform partners

At Transsion, you’ll enjoy a competitive salary and benefits package, along with the chance to grow your career in a dynamic, fast-paced international environment.