E-commerce Specialist

BIOTA Smart Home; Pluit; On-site; IDR 133,920,000 - 223,200,000; Full time

Job summary

BIOTA Smart Home in Jakarta seeks a full-time on-site E-commerce Specialist to manage online sales channels, optimise customer experience, and drive revenue across Tokopedia, Shopee, and Lazada.

The role requires 3+ years in e-commerce/digital marketing, Shopify experience, and a Bachelor's degree in Marketing or related fields. Collaborate with marketing, sales, and customer service to ensure strong brand presence.

Qualifications

• 3+ years in e-commerce management or digital marketing.
• Experience with Shopify and major marketplaces (Tokopedia, Shopee, Lazada).
• Bachelor's degree in Marketing, Business Admin or related field preferred.
• Strong data interpretation and optimization skills.
• Excellent written and verbal communication.
• Ability to manage multiple projects in a fast-paced environment.
• Minimum 1 year of team leadership experience.
• Proficient in digital marketing tools and analytics software.

Responsibilities

• Manage and optimize e-commerce websites and third-party accounts to maximize sales.
• Develop and execute marketing strategies to increase traffic and conversions.
• Monitor KPIs and analyze sales trends and consumer behavior.
• Create compelling product listings with images and descriptions.
• Collaborate with marketing, sales, and customer service for cohesive messaging.
• Stay updated on industry trends and technologies to improve performance.

Skills

E-commerce management

Digital marketing

Shopify

Data analytics

Content creation

Communication

Project management

Team leadership

Education

Bachelor's degree in Marketing, Business Administration, or related field

Tools

Shopify

Job description

Opportunity

As a full-time on-site E-commerce Specialist located in Jakarta, you will play a crucial role in managing and optimizing our online sales channels. Your primary focus will be to enhance online shopping experience, drive revenue, and strengthen our brand presence across various e-commerce platforms. With a keen eye for detail and sales strategy, you will work collaboratively with diverse teams to achieve our ecommerce goals.

Responsibilities

• Manage and optimize e-commerce website and accounts on third-party platforms such as Tokopedia, Shopee, and Lazada to maximize sales.
• Develop and execute effective e-commerce marketing strategies to increase traffic, conversion rates, and overall sales performance.
• Monitor key performance indicators (KPIs) and utilize data analytics tools to evaluate sales trends and consumer behavior.
• Create compelling product listings, including images and descriptions, that enhance product visibility and attract customers.
• Collaborate with marketing, sales, and customer service teams to ensure cohesive messaging and customer experience across all channels.
• Stay updated with industry trends, competitor activities, and emerging technologies to continually improve e-commerce performance

• At least 3+ years of experience in e-commerce management or digital marketing, preferably in the technology or consumer electronics sector.
• Proven experience with e-commerce platforms, particularly Shopify and major online marketplaces like Tokopedia and Shopee.
• Bachelor's degree in Marketing, Business Administration, or a related field is preferred.
• Strong analytical skills with the ability to interpret data and optimize strategies based on insights.
• Excellent written and verbal communication skills, with a focus on persuasive content creation.
• Ability to work in a fast-paced environment and manage multiple projects simultaneously.
• Minimum of 1 year of experience as a team leader
• Proficiency in digital marketing tools and analytics software is a plus.