Key Account Sales Specialist

J&T Express; Jakarta Utara; On-site; IDR 180,000,000 - 240,000,000; Full time

Job summary

J&T Express in Jakarta is seeking a proactive Business Development professional to expand the customer portfolio and manage key accounts. You will build relationships with Mandarin-speaking clients, identify opportunities, and present the company’s logistics services to drive growth.

You will lead negotiations on terms and pricing, monitor performance, and collaborate with internal teams to ensure excellent service and satisfaction.

Qualifications

• Bachelor's degree in any major.
• Fluent in Mandarin (spoken and written).
• Proven experience in Sales, Business Development, or Key Account Management.
• Strong negotiation, communication, and interpersonal skills.
• Target-oriented with strong business acumen and CRM skills.
• Able to work independently and collaboratively in a fast-paced environment.

Responsibilities

• Identify and develop new business opportunities to expand the company's customer portfolio.
• Build and maintain strong relationships with key accounts and potential clients.
• Acquire new customers and generate business leads through various channels.
• Present and promote the company's logistics and delivery services to prospective clients.
• Negotiate commercial terms, pricing, and service agreements with customers.
• Monitor key account performance and identify opportunities to increase revenue.
• Coordinate with internal departments to ensure excellent service delivery and customer satisfaction.
• Prepare sales reports, pipeline updates, and business development plans.

Skills

Negotiation

Communication

Interpersonal skills

Target-oriented

Business acumen

CRM skills

Independent and collaborative

Education

Bachelor's degree

Tools

CRM software

Job description

• Identify and develop new business opportunities to expand the company's customer portfolio.
• Build and maintain strong relationships with key accounts and potential clients.
• Acquire new customers and generate business leads through various channels.
• Present and promote the company's logistics and delivery services to prospective clients.
• Negotiate commercial terms, pricing, and service agreements with customers.
• Monitor key account performance and identify opportunities to increase revenue.
• Coordinate with internal departments to ensure excellent service delivery and customer satisfaction.
• Prepare sales reports, pipeline updates, and business development plans.

Requirements:

• Bachelor's degree in any major.
• Fluent in Mandarin (spoken and written) to communicate with Mandarin-speaking clients.
• Proven experience in Sales, Business Development, or Key Account Management is preferred.
• Strong negotiation, communication, and interpersonal skills.
• Target-oriented with strong business acumen and customer relationship management skills.
• Able to work independently and collaboratively in a fast-paced environment.