Key Account Management

Power Commerce Asia; Jakarta Pusat; Vor Ort; IDR 120.000.000 - 360.000.000; Vollzeit

Zusammenfassung

Power Commerce Asia, based in Indonesia, is seeking a seasoned Key Account Manager to lead strategic client relationships and tailor solutions across logistics, ecommerce operations, marketing and finance.

You will develop growth plans, deliver regular business reviews, identify upsell opportunities, coordinate cross-functional teams, and ensure on-time delivery while meeting service levels.

Qualifikationen

• Bachelor's degree in business, marketing, management, communications or related field.
• Minimum 3 years in Key Account or Account Management or similar role.
• Strong understanding of e-commerce operations and warehousing preferred.
• Excellent communication, presentation, negotiation and relationship management.

Aufgaben

• Manage and grow strategic client accounts by building trusted partnerships.
• Understand clients' goals and market trends to provide strategic recommendations.
• Develop and execute account growth strategies to increase revenue.
• Collaborate with cross-functional teams to ensure seamless project execution.
• Prepare regular business reviews, performance reports and insights.
• Identify opportunities to upsell and cross-sell existing accounts.
• Lead client meetings and ensure timely follow-up on action plans.
• Address client concerns by coordinating with internal stakeholders.

Kenntnisse

Communication skills

Presentation skills

Negotiation skills

Relationship management

Analytical skills

Ausbildung

Bachelor's degree in Business, Marketing, Management, Communications, or related field

Tools

Microsoft Excel

PowerPoint

Jobbeschreibung

Company Description

Power Commerce Asia is a leading e-commerce omni-channel enabler and supply chain management company based in Indonesia. Power Commerce Asia offers end-to-end solutions and services to empower brands, bring products to the global market, transform businesses, and also serves as a Business Advisor.

Company Description

Power Commerce Asia is a leading e-commerce omni-channel enabler and supply chain management company based in Indonesia. Power Commerce Asia offers end-to-end solutions and services to empower brands, bring products to the global market, transform businesses, and also serves as a Business Advisor.

Responsibilities

• Manage and grow strategic client accounts by building trusted partnerships and delivering tailored business solutions
• Understand clients' business goals, challenges, and market trends to provide strategic recommendations and maximize business opportunities
• Develop and execute account growth strategies to increase revenue and maximize the value of Power Commerce Asia's services
• Collaborate with cross-functional teams, including Logistics Operations, E-Commerce Operations, Marketing, and Finance, to ensure seamless project execution and excellent service delivery
• Prepare regular business reviews, performance reports, and actionable insights for clients
• Identify opportunities to expand existing accounts through upselling and cross-selling initiatives
• Lead client meetings, business reviews, and project discussions while ensuring timely follow-up on agreed action plans
• Address client concerns proactively by coordinating with internal stakeholders to deliver effective solutions
• Ensure projects are delivered on time and in accordance with agreed service levels and client expectations
• Stay up to date with marketplace trends, digital commerce developments, and competitor activities to identify new business opportunities

Requirements

• Bachelor's degree in Business, Marketing, Management, Communications, or a related field
• Minimum 3 years of experience in Key Account Management, Account Management, Client Success, or a similar role
• Strong understanding of e-commerce operations, digital marketing, marketplace ecosystems, and warehousing is preferred
• Excellent communication, presentation, negotiation, and relationship management skills
• Strong analytical skills with the ability to interpret business performance and sales data
• Proficient in Microsoft Excel and PowerPoint
• Proven ability to manage multiple projects and priorities in a fast-paced environment
• Customer-focused with excellent problem-solving, stakeholder management, and project coordination skills
• Proficiency in English, both written and spoken, is an advantage

Thank you!