Key Account Manager

AnyMind Pte. Ltd.; Daerah Khusus Ibukota Jakarta; On-site; IDR 223,200,000 - 334,800,000; Full time

Benefits offered by this job

Health Insurance

Performance Bonus

Social Security

Job summary

AnyMind Pte. Ltd. is seeking a Key Account Manager for its e-commerce enablement team in Jakarta. The role focuses on managing and developing strategic client relationships to maximize satisfaction and revenue, while also providing tailored solutions in e-commerce.

The ideal candidate will have proven experience in account management within the e-commerce sector and possess strong negotiation and strategic thinking skills. Benefits include health insurance and performance bonuses.

Qualifications

• Proven experience as a Key Account Manager in e-commerce.
• Strong sales and account management skills.
• Exceptional strategic thinking and problem-solving abilities.

Responsibilities

• Manage and grow key client relationships in e-commerce.
• Develop strategic account plans to achieve revenue targets.
• Collaborate with cross-functional teams for client satisfaction.

Skills

Account management

Sales skills

Strategic thinking

Negotiation skills

Interpersonal skills

Job description

We are looking for a strategic Key Account Manager to join our e-commerce enablement team. In this role, you will manage and grow key client relationships, drive business growth, and deliver exceptional service and solutions in the e-commerce distribution and enablement space. Your goal will be to maximize client satisfaction, loyalty, and revenue. You will also play a critical role in helping brands achieve their revenue targets, and act as a consultant for their e-commerce strategies.

What You'll Do

• Build and maintain strong relationships with key clients, especially in FMCG, Home & Living, and Electronics, serving as their primary point of contact, addressing their needs, and providing solutions.
• Understand clients’ business goals and challenges to offer tailored advice and solutions as well as set and achieve their revenue targets through effective e-commerce strategies.
• Liaise with partner marketplaces such as Tokopedia, Shopee, TikTok, Lazada, and others.
• Develop and implement strategic account plans to achieve the company’s revenue and profitability targets.
• Offer guidance on user experience (UX) on client’s e-commerce platforms to be more attractive such as content, layout, product images, and descriptions.
• Lead and mentor the team, providing guidance, support, and motivation to drive performance and foster professional growth.
• Collaborate with cross-functional teams to ensure seamless delivery of products/services and exceptional client experience.
• Stay updated on industry trends, market conditions, and competitor activities to proactively identify potential threats and opportunities.

Who You Are

• Proven experience as a Key Account Manager or similar role in the e-commerce distribution and enablement.
• Strong sales and account management skills, with a proven track record of successfully managing key accounts and achieving revenue targets in the commercial side of E-Commerce Distribution and Enablement.
• Strategic thinking and problem-solving abilities to identify client challenges, propose innovative solutions, and drive business growth.
• Strong negotiation and influencing skills to navigate complex client relationships and achieve mutually beneficial outcomes.
• Solid knowledge of industry trends, market dynamics, and a keen understanding of the competitive landscape.
• Exceptional interpersonal and communication skills with strong capability to build long‑term relationships with significant business clients.

Why You'll Love It

• AdvancedAITools For All Positions!!
• Performance Review ( 2 times per year )
• Performance Bonus
• Health Insurance
• Social Security
• Work in professional and dynamic environment
• Good chance to explore new trends in a digital market and global e-commerce