Junior IT Project & Support Coordinator

SeaOwl Group; Riau; On-site; IDR 60,000,000 - 100,000,000; Full time

Job summary

SeaOwl Group in Indonesia is seeking an IT Support professional to assist in IT operations, project support, and service delivery. You will handle hardware, software, and network issues, and support Microsoft 365 and collaboration tools.

Ideal candidates are fresh graduates up to 3 years, with strong communication, documentation, and time-management skills, able to work independently or with a team, and with good command of English.

Qualifications

• Degree in IT or related field required or preferred.
• Fresh graduates up to 3 years in IT roles welcome; internship is a plus.
• Basic hardware, software, Windows OS, and networking knowledge.

Responsibilities

• Support IT project execution and coordination to meet schedules.
• Act as liaison between users, vendors, and IT teams.
• Provide technical support for hardware, software, and networks.
• Install, configure, maintain, and troubleshoot IT devices.
• Manage user accounts, Microsoft 365, SharePoint, Teams, and OneDrive.
• Maintain IT asset inventories and procurement coordination.
• Prepare project documentation and IT records.
• Support IT security policies and data backup processes.
• Perform other IT operational and project duties as assigned.

Skills

Networking basics

Windows OS

Troubleshooting

Documentation

Time management

Communication

Team collaboration

English proficiency

Education

Diploma or Bachelor's Degree in Information Technology, Information Systems, Computer Science, or a related field

Tools

Microsoft 365

SharePoint

Teams

OneDrive

Job description

SeaOwl Group in Indonesia is seeking an IT Support professional to assist in IT operations, project support, and service delivery. You will handle hardware, software, and network issues, and support Microsoft 365 and collaboration tools.

Ideal candidates are fresh graduates up to 3 years, with strong communication, documentation, and time-management skills, able to work independently or with a team, and with good command of English.