ITOM Monitoring Engineer - 24/7 App & DB Stability

PT Aplikanusa Lintasarta; Kota Bandung; In loco; IDR 133.920.000 - 200.880.000; Tempo pieno

Descrizione del lavoro

PT Aplikanusa Lintasarta seeks an Engineer Onsite ITOM Application and Database to monitor critical apps and databases 7x24, document findings, and escalate incidents per procedures. The role requires on-site work and 3x8-hour shifts, with certifications in Application/OS preferred.

Key duties include recording checklists, following change protocols, maintaining runbooks, and contributing to preventive actions and capacity planning.

Competenze

• Experience in monitoring IT operations and incident handling.
• Ability to follow runbooks and escalation procedures.
• Willingness to work 3x8-hour shifts and onsite.
• Understanding of monitoring concepts (metrics, alerts, logs, traces).
• Capability to document operational runbooks and improvements.

Mansioni

• 7x24 monitoring of critical applications and databases.
• Record monitoring data and handover notes within each shift.
• Escalate incidents and coordinate with relevant teams promptly.
• Conduct preventive actions including health checks and capacity planning.
• Prepare and update operational runbooks and procedural documentation.

Descrizione del lavoro

PT Aplikanusa Lintasarta seeks an Engineer Onsite ITOM Application and Database to monitor critical apps and databases 7x24, document findings, and escalate incidents per procedures. The role requires on-site work and 3x8-hour shifts, with certifications in Application/OS preferred.

Key duties include recording checklists, following change protocols, maintaining runbooks, and contributing to preventive actions and capacity planning.