IT Systems & Security Support Specialist

PT Pratama Interdana Finance (YesssCredit); Jakarta Pusat; On-site; IDR 180,000,000 - 300,000,000; Full time

Job summary

PT Pratama Interdana Finance (YesssCredit) is seeking an IT Support Specialist to manage core IT infrastructure and provide day-to-day technical support. You will administer Active Directory, Microsoft 365, networking, and virtualization platforms, while collaborating with cross-functional teams to resolve incidents and drive improvements.

The role emphasizes secure IT operations, asset management, and adherence to internal security policies, including ISO/IEC 27001 controls and documentation

Qualifications

• Experience administering Active Directory including group policy, DNS and DHCP.
• Hands-on work with Microsoft 365 services (Exchange Online, Teams, SharePoint).
• Strong understanding of Windows Server environments and virtualization.
• Familiarity with virtualization platforms (VMware/Hyper-V) and network devices.

Responsibilities

• Provide day-to-day technical support for end users and devices.
• Administer and maintain AD, GPO, DNS, DHCP, and Windows Server environments.
• Manage Microsoft 365 services including Exchange Online and Azure AD.
• Configure and troubleshoot network infrastructure (switches, routers, firewalls, VPNs).
• Maintain virtualization platforms to ensure high availability and performance.
• Monitor systems, perform preventive maintenance, and respond to incidents.

Skills

Active Directory

Microsoft 365

Networking

Windows Server

VMware/Hyper-V

Security/compliance

Tools

Exchange Online

Entra ID/Azure AD

Teams

SharePoint

Job description

PT Pratama Interdana Finance (YesssCredit) is seeking an IT Support Specialist to manage core IT infrastructure and provide day-to-day technical support. You will administer Active Directory, Microsoft 365, networking, and virtualization platforms, while collaborating with cross-functional teams to resolve incidents and drive improvements.

The role emphasizes secure IT operations, asset management, and adherence to internal security policies, including ISO/IEC 27001 controls and documentation