IT Support Specialist: SAP & Windows Server Expert

pt auraluxe indonesia; Indonesia; On-site; IDR 144,000,000 - 216,000,000; Full time

Job summary

PT Auraluxe Indonesia is seeking an IT Staff to support day-to-day IT operations across corporate offices, retail stores, and distribution network. You will provide technical support, maintain hardware and software, monitor networks, manage IT assets, and assist with system implementation.

The role requires a Bachelor's in IT, 3–5 years' experience, strong Windows Server skills, SAP experience, and good problem-solving and communication abilities. Mandarin is a plus.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or related field.
• 3–5 years of IT Support experience.
• Strong knowledge of Windows Server administration.
• Experience with SAP is required.
• Solid hardware, software, networking, and troubleshooting skills.
• Excellent analytical and problem-solving abilities.
• Good communication and teamwork; able to work independently.
• Mandarin language proficiency is an advantage.

Responsibilities

• Provide technical support to end users for hardware, software, and network issues.
• Install, configure, and maintain computers, printers, and IT equipment.
• Troubleshoot system, network, and application problems.
• Support and maintain Windows Server environments.
• Assist in SAP system support and troubleshooting.
• Perform preventive maintenance and ensure system reliability.
• Document IT issues and resolutions.
• Collaborate with IT team to improve system performance and security.

Skills

Windows Server administration

SAP

Hardware & networking

Analytical thinking

Communication

Teamwork

Independent work

Mandarin (advantage)

Education

Bachelor's degree in Information Technology, Computer Science, or related field

Tools

SAP

Job description

PT Auraluxe Indonesia is seeking an IT Staff to support day-to-day IT operations across corporate offices, retail stores, and distribution network. You will provide technical support, maintain hardware and software, monitor networks, manage IT assets, and assist with system implementation.

The role requires a Bachelor's in IT, 3–5 years' experience, strong Windows Server skills, SAP experience, and good problem-solving and communication abilities. Mandarin is a plus.