IT Support Specialist - Network & POS Expert (Jakarta)

Confidential Company; Jakarta Utara; On-site; IDR 60,000,000 - 120,000,000; Full time

Job summary

PT. Tablelink Digital Inovasi in Jakarta is seeking an IT Support professional with 1+ year of experience to maintain and troubleshoot IT systems in a fast-paced environment.

You will work on network routing, POS integrations, CCTV setups, and hardware/software support while documenting processes and monitoring performance metrics to improve service quality. You will engage with end-users, train staff on IT tools, and communicate effectively to resolve issues quickly.

Qualifications

• Minimum 1 year of IT support experience.
• Strong analytical and problem-solving abilities.
• Excellent interpersonal and communication skills.
• Ability to train end-users on IT tools and processes.
• Knowledge of network routing; Mikrotik and UnifiDM is a plus.
• Experience with POS systems and CCTV configuration is advantageous.
• Familiarity with hardware, software and networking.
• Ability to document processes and monitor performance metrics.
• Willing to stay updated on IT trends and innovations.

Skills

Analytical thinking

Interpersonal communication

Training end-users

Documentation

IT support experience

Tools

Mikrotik

UnifiDM

POS systems

CCTV configuration

Job description

PT. Tablelink Digital Inovasi in Jakarta is seeking an IT Support professional with 1+ year of experience to maintain and troubleshoot IT systems in a fast-paced environment.

You will work on network routing, POS integrations, CCTV setups, and hardware/software support while documenting processes and monitoring performance metrics to improve service quality. You will engage with end-users, train staff on IT tools, and communicate effectively to resolve issues quickly.