IT Support Specialist - Entry Level | Grow & Troubleshoot

PT. Atoz Teknik Sejahtera; Jakarta Selatan; On-site; IDR 44,640,000 - 66,960,000; Full time

Job summary

PT. Atoz Teknik Sejahtera is seeking an IT Support specialist in Jakarta Selatan to handle day-to-day PC/laptop issues, setup new hires, and manage Google Workspace and Sheets scripts. The role includes hardware inventories, vendor coordination, and basic multimedia tasks.

Fresh graduates with 0–2 years of experience are welcome. Applicants should have a Diploma or Bachelor's in IT-related fields, and be able to read English documentation.

Qualifications

• Diploma or Bachelor's in IT-related field.
• Fresh graduates or 0-2 years IT support experience welcome.
• Knowledge of Windows OS installation, PC/Laptop troubleshooting, and network connectivity.
• Familiarity with Google Workspace and Sheets formulas (VLOOKUP, XLOOKUP, FILTER, QUERY).
• Basic knowledge of JavaScript or Google Apps Script to read/modify scripts.
• Good Bahasa Indonesia and able to read English technical documentation.

Responsibilities

• Provide day-to-day IT support for PCs, laptops, printers, and office network.
• Set up laptops, user accounts, software, and equipment for new hires.
• Maintain internal tools built with Google Sheets and Apps Script.
• Manage Google Workspace users, Drive access, and groups.
• Maintain IT asset inventories, licenses, and hardware records.
• Coordinate with vendors for connectivity, CCTV, backups, and IT services.
• Assist with IT procurement and vendor quotations.
• Support software installation, antivirus licenses, and HRIS requests.
• Maintain IT support records and user documentation.
• Provide basic multimedia support when required.
• Ensure IT requests follow company policies.

Skills

Troubleshooting

Windows OS

Google Workspace

Google Sheets

Google Apps Script

Networking

Documentation

Vendor coordination

Multimedia editing

Education

Diploma (D3) or Bachelor's degree (S1) in IT-related field

Tools

Google Sheets

Google Drive

Gmail

Apps Script

Job description

PT. Atoz Teknik Sejahtera is seeking an IT Support specialist in Jakarta Selatan to handle day-to-day PC/laptop issues, setup new hires, and manage Google Workspace and Sheets scripts. The role includes hardware inventories, vendor coordination, and basic multimedia tasks.

Fresh graduates with 0–2 years of experience are welcome. Applicants should have a Diploma or Bachelor's in IT-related fields, and be able to read English documentation.