IT Support

PT. Atoz Teknik Sejahtera; Jakarta Selatan; In loco; IDR 44.640.000 - 66.960.000; Tempo pieno

Descrizione del lavoro

PT. Atoz Teknik Sejahtera is seeking an IT Support specialist in Jakarta Selatan to handle day-to-day PC/laptop issues, setup new hires, and manage Google Workspace and Sheets scripts. The role includes hardware inventories, vendor coordination, and basic multimedia tasks.

Fresh graduates with 0–2 years of experience are welcome. Applicants should have a Diploma or Bachelor's in IT-related fields, and be able to read English documentation.

Competenze

• Diploma or Bachelor's in IT-related field.
• Fresh graduates or 0-2 years IT support experience welcome.
• Knowledge of Windows OS installation, PC/Laptop troubleshooting, and network connectivity.
• Familiarity with Google Workspace and Sheets formulas (VLOOKUP, XLOOKUP, FILTER, QUERY).
• Basic knowledge of JavaScript or Google Apps Script to read/modify scripts.
• Good Bahasa Indonesia and able to read English technical documentation.

Mansioni

• Provide day-to-day IT support for PCs, laptops, printers, and office network.
• Set up laptops, user accounts, software, and equipment for new hires.
• Maintain internal tools built with Google Sheets and Apps Script.
• Manage Google Workspace users, Drive access, and groups.
• Maintain IT asset inventories, licenses, and hardware records.
• Coordinate with vendors for connectivity, CCTV, backups, and IT services.
• Assist with IT procurement and vendor quotations.
• Support software installation, antivirus licenses, and HRIS requests.
• Maintain IT support records and user documentation.
• Provide basic multimedia support when required.
• Ensure IT requests follow company policies.

Conoscenze

Troubleshooting

Windows OS

Google Workspace

Google Sheets

Google Apps Script

Networking

Documentation

Vendor coordination

Multimedia editing

Formazione

Diploma (D3) or Bachelor's degree (S1) in IT-related field

Strumenti

Google Sheets

Google Drive

Gmail

Apps Script

Descrizione del lavoro

Job Description

• Provide day-to-day IT support, including troubleshooting PCs, laptops, printers, and office network connectivity.
• Set up and configure laptops, user accounts, software, and IT equipment for new employees.
• Maintain and improve internal tools built with Google Sheets and Google Apps Script, including troubleshooting formulas and existing scripts.
• Manage Google Workspace user accounts, Google Drive access, and group memberships in accordance with company procedures.
• Maintain and update IT asset inventories, software licenses, and hardware records.
• Coordinate with IT vendors and service providers regarding internet connectivity, CCTV, hardware, software, backups, and other IT-related services.
• Assist with IT procurement by reviewing requirements, comparing quotations, and checking product availability with vendors.
• Support software installation, antivirus deployment, license renewals, and basic HRIS-related technical requests.
• Maintain IT support records, documentation, troubleshooting guides, and user instructions.
• Provide basic multimedia support, including photo, video, and graphic editing, when required.
• Ensure IT equipment requests and system access follow company policies and procedures.

Lets grow, build, and achieve success together!

Requirements

• Diploma (D3) or Bachelor's degree (S1) in Information Technology, Informatics Engineering, Information Systems, or a related field.
• Fresh graduates or candidates with 0-2 years of experience in IT support, helpdesk, or relevant internships are welcome to apply.
• Basic knowledge of Windows OS installation, PC/laptop troubleshooting, printer configuration, and network connectivity (LAN, Wi-Fi, and IP).
• Familiarity with Google Workspace, particularly Gmail, Google Drive, and Google Sheets formulas such as VLOOKUP/XLOOKUP, FILTER, and QUERY.
• Basic knowledge of JavaScript or Google Apps Script, with the ability to read, troubleshoot, and modify existing scripts.
• Good communication skills in Bahasa Indonesia and the ability to understand English technical documentation.
• Strong problem-solving skills, attention to detail, and the ability to work independently.
• Good documentation and organizational skills, including maintaining IT asset inventories and handling IT support requests.

Engineering & Project Management Services 101-1,000 employees

As a hyperscale data center contractor company in Indonesia, we provide integrated mechanical, electrical, and IT Infrastructure construction services and aim to build professional, trustworthy and high-integrity businesses in the industry