IT Support & On-Site Event Tech

Catalyst; Jakarta Pusat; On-site; IDR 78,120,000 - 122,760,000; Full time

Job summary

Catalyst is seeking an IT Support professional to ensure stable software and network resources, troubleshoot issues, and support events with on-site technical setup. You will maintain asset inventories, document incidents, and collaborate across teams to keep operations smooth.

You should have at least 3 years of IT support experience, strong Windows and macOS knowledge, and be capable of handling multiple tasks under pressure while maintaining careful documentation and compliance with security

Qualifications

• Minimum 3 years of IT Support experience.
• Strong collaboration and teamwork.
• Excellent analytical and troubleshooting skills.
• Proficient in Windows and macOS environments.
• Experience with asset management and inventory systems.
• Familiar with access control and security basics.
• Experience with event installation and on-site setup.
• Ability to prioritize tasks and manage time.
• Strong documentation and reporting discipline.

Responsibilities

• Install, reinstall, and configure software on Windows and macOS.
• Install and maintain Wi-Fi networks, CCTV, and door locks.
• Assemble PCs and upgrade laptop components when repairable.
• Diagnose and resolve software, hardware, networking, printers, Wi-Fi, Mikrotik, and CCTV issues.
• Support daily operations and assist with events' technical setup.
• Record, track, and maintain IT assets in the inventory system.
• Conduct regular asset audits to ensure accurate records.

Skills

Team collaboration

Analytical thinking

Troubleshooting

Multi-tasking

Documentation discipline

Security awareness

Tools

Windows OS

macOS

Mikrotik

CCTV systems

Wi-Fi networks

Printers

Asset management software

Job description

Catalyst is seeking an IT Support professional to ensure stable software and network resources, troubleshoot issues, and support events with on-site technical setup. You will maintain asset inventories, document incidents, and collaborate across teams to keep operations smooth.

You should have at least 3 years of IT support experience, strong Windows and macOS knowledge, and be capable of handling multiple tasks under pressure while maintaining careful documentation and compliance with security