It Support

Pt Liburania Teknologi Internasional; Jawa Barat; Hybrid; IDR 55,800,000 - 133,920,000; Full time

Benefits offered by this job

Hybrid work arrangement

Health, dental, and vision insurance

Technical training and certifications

Competitive salary and bonuses

Job summary

Pt Liburania Teknologi Internasional is seeking an IT Support Specialist to join our hybrid team in Tangerang. You will provide technical assistance for computer systems, software, and hardware, both on-site and remotely, ensuring smooth IT operations for staff across the organization.

The role requires 2+ years of IT support experience, solid knowledge of Windows/macOS and Office, and familiarity with networks. Hybrid work with opportunities for training and career growth are offered.

Qualifications

• Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field.
• 2+ years of proven IT support experience.
• Strong knowledge of Windows and macOS operating systems and Microsoft Office suite.

Responsibilities

• Provide technical support via phone, email, and in-person assistance.
• Troubleshoot hardware, software, and network issues and resolve problems.
• Install, configure, and maintain IT equipment including printers and peripherals.
• Manage user accounts, permissions, and access across systems.
• Support remote employees and set up remote access tools.
• Document solutions and contribute to knowledge base.

Skills

Windows

macOS

Microsoft Office

Networking concepts

Troubleshooting

Customer service

Education

IT-related degree (Associate or Bachelor's)

Tools

Remote access tools

Job description

What IT Support Jobs are in Jakarta Selatan

IT Support professionals in Jakarta Selatan can expect to earn between IDR 5,000,000 and IDR 12,000,000 per month. This range can vary based on experience, specific responsibilities, and the size of the employing organization. Entry-level positions will generally be at the lower end, while senior or specialized roles command higher salaries.

Key responsibilities include providing technical assistance to users, troubleshooting hardware and software issues, and maintaining IT systems. This often involves responding to help desk tickets, installing and configuring software , and performing routine system checks. Ensuring smooth operation of computer systems and networks is paramount.

A strong understanding of computer hardware, software , and networking principles is usually necessary. Many roles prefer candidates with a degree in Information Technology , Computer Science , or a related field. Relevant certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate can also be advantageous.

Leading employers for IT Support in Jakarta Selatan include PT. Telekomunikasi Indonesia (Telkom), Gojek, and Tokopedia. These companies frequently have openings for IT support specialists to manage their extensive technological operations.

Career paths from IT Support can lead to roles such as IT Administrator, Network Engineer, or Systems Analyst. With further specialization and experience, individuals can also move into IT Management or Cybersecurity positions. Continuous learning and skill development are key to advancing.

Showing 201 IT Support jobs in Jakarta Selatan

Job Description

About the Role

Our client is seeking a skilled and responsive IT Support Specialist to join their dynamic team in Tangerang . This hybrid role involves providing technical assistance and support for computer systems, software, and hardware, both on-site and remotely. You will be responsible for troubleshooting issues, resolving technical problems, and ensuring the smooth operation of IT infrastructure for employees. This is a fantastic opportunity for a tech-savvy individual to contribute to a collaborative work environment in Tangerang , supporting users and maintaining essential IT services.

Key Responsibilities

• Provide technical support and troubleshooting for hardware, software, and network issues via phone, email, and in-person assistance.
• Install, configure, and maintain computer systems, printers, and other peripherals.
• Diagnose and resolve technical hardware and software issues, escalating to senior staff when necessary.
• Manage user accounts, permissions, and access rights across various systems.
• Assist in the setup and management of remote access tools and support for remote employees.
• Document technical solutions and create knowledge base articles for common issues.

Requirements

• Associate\'s or Bachelor\'s degree in Information Technology, Computer Science, or a related field.
• Proven experience (2+ years) in IT support or a similar technical role.
• Strong knowledge of Windows and macOS operating systems, Microsoft Office Suite, and common business applications.
• Familiarity with network concepts, hardware troubleshooting, and basic scripting.
• Excellent problem-solving skills and customer service orientation.
• Ability to work independently and as part of a team in a hybrid environment, managing tasks both on-site and remotely in Tangerang .

Benefits

• Competitive salary and performance-based bonuses.
• Hybrid work arrangement offering flexibility.
• Health, dental, and vision insurance.
• Opportunities for technical training and certifications.
• A collaborative and innovative workplace in Tangerang .

16411 Depok / Remote IDR5,000,000 - IDR12,000,000 per month help_outline Placements24

Posted 4 days ago