IT Helpdesk Specialist | Ticketing & Network Support

PT. Metrodata Electronics, Tbk; Kota Mojokerto; On-site; IDR 66,960,000 - 111,600,000; Full time

Job summary

PT. Metrodata Electronics, Tbk is seeking an IT Helpdesk Support in Mojokerto to provide technical assistance and support for OS, software, hardware, and network issues. The role requires a Bachelor’s degree and at least 2 years of experience with ticketing systems.

The successful candidate will have strong communication skills and a proactive attitude to ensure smooth IT operations in East Java. Willingness to work in Mojokerto is a must.

Qualifications

• Bachelor's degree in Computer Science, Computer Engineering, Industrial Engineering, or Information Systems.
• Knowledge of OS, Software, Hardware and Network.
• Minimum 2 years of experience.
• Experience with Ticketing System.
• Good attitude and communication skills.
• Willing to work in Mojokerto, East Java.

Responsibilities

• Provide IT helpdesk support
• Manage ticketing system
• Support OS, Software, Hardware and Network issues

Skills

Ticketing system experience

OS knowledge

Software knowledge

Hardware knowledge

Network knowledge

Communication skills

Education

Bachelor's degree in CS/CE/Industrial Eng/IS

Tools

Ticketing System

Job description

PT. Metrodata Electronics, Tbk is seeking an IT Helpdesk Support in Mojokerto to provide technical assistance and support for OS, software, hardware, and network issues. The role requires a Bachelor’s degree and at least 2 years of experience with ticketing systems.

The successful candidate will have strong communication skills and a proactive attitude to ensure smooth IT operations in East Java. Willingness to work in Mojokerto is a must.