IT Support (Mojokerto)

PT. Metrodata Electronics, Tbk; Kota Mojokerto; On-site; IDR 66,960,000 - 111,600,000; Full time

Job summary

PT. Metrodata Electronics, Tbk is seeking an IT Helpdesk Support in Mojokerto to provide technical assistance and support for OS, software, hardware, and network issues. The role requires a Bachelor’s degree and at least 2 years of experience with ticketing systems.

The successful candidate will have strong communication skills and a proactive attitude to ensure smooth IT operations in East Java. Willingness to work in Mojokerto is a must.

Qualifications

• Bachelor's degree in Computer Science, Computer Engineering, Industrial Engineering, or Information Systems.
• Knowledge of OS, Software, Hardware and Network.
• Minimum 2 years of experience.
• Experience with Ticketing System.
• Good attitude and communication skills.
• Willing to work in Mojokerto, East Java.

Responsibilities

• Provide IT helpdesk support
• Manage ticketing system
• Support OS, Software, Hardware and Network issues

Skills

Ticketing system experience

OS knowledge

Software knowledge

Hardware knowledge

Network knowledge

Communication skills

Education

Bachelor's degree in CS/CE/Industrial Eng/IS

Tools

Ticketing System

Job description

IT Helpdesk Support position to provide technical assistance and support.

Key responsibilities

• Provide IT helpdesk support
• Manage ticketing system
• Support OS, Software, Hardware and Network issues

About you

• Bachelor's degree in Computer Science, Computer Engineering, Industrial Engineering, or Information Systems
• Knowledge of OS, Software, Hardware and Network
• Minimum 2 years of experience
• Experience with Ticketing System
• Good attitude and communication skills
• Willing to work in Mojokerto, East Java

PT. Metrodata Electronics, Tbk is one of the leading Information & Communications Technology (ICT) companies in Indonesia. Over the course of nearly five decades, the Company has been forging strategic alliances with world-class information & communications technology & digital companies across the globe. It continues to allocate its resources to discover, develop, & deliver new & boldly promising innovative businesses, to accelerate Indonesia’s digital transformation & usher in the fourth industrial revolution. The Company is the only national ICT company listed on the stock exchange, & it has received prestigious awards from numerous media outlets.

PT. Metrodata Electronics, Tbk is one of the leading Information & Communications Technology (ICT) companies in Indonesia. Over the course of nearly five decades, the Company has been forging strategic alliances with world-class information & communications technology & digital companies across the globe. It continues to allocate its resources to discover, develop, & deliver new & boldly promising innovative businesses, to accelerate Indonesia’s digital transformation & usher in the fourth industrial revolution. The Company is the only national ICT company listed on the stock exchange, & it has received prestigious awards from numerous media outlets.