IT Engineer, Baan / Business Systems

PT Flextronics Technology Indonesia; Batam; On-site; IDR 216,000,000 - 360,000,000; Full time

Benefits offered by this job

Life Insurance

Paid Time Off

Job summary

PT Flextronics Technology Indonesia is seeking an IT Engineer, Baan/Business Systems to support and enhance Baan ERP for manufacturing operations. You will analyze issues, implement improvements, and collaborate with regional IT teams.

Responsibilities include incident resolution, testing, upgrades, and interfaces among ERP, MES and other systems, plus generating reports and enabling data-driven decisions.

Qualifications

• Bachelor's degree or Diploma in IT or related discipline.
• Experience in electronics manufacturing or high‑volume manufacturing is an advantage.
• Knowledge of ERP systems, including Baan/Infor, and data analytics.

Responsibilities

• Provide day‑to‑day support for Baan ERP and related applications.
• Analyze incidents and troubleshoot system issues across manufacturing ops.
• Coordinate testing, upgrades, and interfaces between ERP, MES and other systems.
• Prepare documentation and assist with knowledge transfer and training.

Skills

Baan/Infor ERP experience

Manufacturing processes

Inventory, warehousing, production, Jt

System troubleshooting

SQL and databases

System testing & UAT

Reporting & data analysis

Power BI or Tableau (BI tools)

MES/ERP integration knowledge

Education

Bachelor's degree or Diploma in IT / Computer Science / Information Systems / Software Engineering or related discipline

Tools

Power BI

Tableau

Baan/Infor ERP

Job description

Flex intends to spin off its Cloud and Power Infrastructure segment into a new, independent publicly traded company, which we’re calling SpinCo, until the name is unveiled. The spin is planned for Q1 2027. If the intended spin occurs, this role will support SpinCo, which will focus on critical digital infrastructure, delivering end-to-end power and thermal management solutions for AI data centers and other mission‑critical applications.

About the role

The IT Engineer, Baan / Business Systems is responsible for supporting, maintaining and improving Baan ERP and related business applications supporting manufacturing‑site operations. The position provides functional and technical application support, analyzes business and system issues, supports system implementations and enhancements, and works closely with business users and regional/corporate application teams.

Key responsibilities

Application Support

• Provide day‑to‑day support for Baan ERP and related business applications.
• Analyze and resolve application incidents reported by business and manufacturing users.
• Troubleshoot transaction, master‑data, interface, reporting and application‑processing issues.
• Monitor critical application processes and coordinate resolution of system failures.
• Escalate complex application problems to regional or global support teams when required.

Business Process Support

• Work closely with Finance, Planning, Purchasing, Warehouse, Production and other functions to understand business requirements.
• Analyze business requirements and translate them into appropriate system solutions or enhancement requests.
• Support ERP business processes related to manufacturing operations.
• Assist users in resolving system and process‑related issues.

Implementation & Project Support

• Participate in Baan/ERP‑related site and corporate implementation projects.
• Support system configuration and approved application changes.
• Perform or coordinate unit testing, integration testing and User Acceptance Testing.
• Support application upgrades, migrations and implementation activities.
• Support interfaces between ERP, MES and other manufacturing/business systems.
• Participate in customer‑driven and corporate IT implementation projects.
• Support business reporting and operational data requirements.
• Participate in dashboard, reporting, automation and digitalization initiatives.
• Identify opportunities to improve business processes using existing or new technologies.

Documentation & Knowledge Transfer

• Maintain application support documentation, procedures and solution records.
• Develop knowledge articles for recurring incidents.
• Provide training and knowledge transfer to users and junior IT team members.

About you

Bachelor's degree or Diploma in Information Technology, Computer Science, Information Systems, Software Engineering or related discipline.

Experience in electronics manufacturing or a high‑volume manufacturing environment is an advantage.

Technical Skills

• Experience with Baan/Infor ERP or similar ERP systems
• Knowledge of manufacturing processes and operations
• Understanding of inventory, warehousing, production, and order management
• Ability to troubleshoot system and interface issues
• Basic knowledge of SQL and databases
• Experience in system testing and UAT
• Skills in reporting and data analysis
• Knowledge of Power BI or Tableau is an added advantage
• MES/ERP integration knowledge is an advantage

Benefits

• Life Insurance
• Paid Time Off

Application Questions

• Which of the following statements best describes your right to work in Indonesia?
• What's your expected monthly basic salary?
• How many years' experience do you have as an Information Technology Engineer?
• Which of the following types of qualifications do you have?

Flex is a leading sketch-to-scale solutions company that designs and builds intelligent products for a connected world. With more than 200,000 professionals across 30 countries and a promise to help make the world Live smarter, the company provides innovative design, engineering, manufacturing, real‑time supply chain insight and logistics services to companies of all sizes in various industries and end‑markets.

For more information about working at Flex, please visit :

https://flextronics.wd1.myworkdayjobs.com/en-US/Careers/