IT Engineer, FlexFlow / MES

PT Flextronics Technology Indonesia; Batam; On-site; IDR 150,000,000 - 210,000,000; Full time

Benefits offered by this job

Life Insurance

Paid Time Off

Job summary

PT Flextronics Technology Indonesia in Batam is seeking an IT Engineer to support FlexFlow / MES in manufacturing operations. You will maintain, troubleshoot and implement MES solutions, working closely with Production, Engineering and Quality to ensure system stability and data integrity across the shop floor.

The role covers deployment, testing, and upgrades, with emphasis on supporting new lines, NPI and process changes, aligning with broader manufacturing digitalization initiatives.

Qualifications

• Bachelor's or Diploma in IT/CS/Engineering or related field required or preferred.
• Experience supporting manufacturing IT applications or MES environments is preferred.
• Experience with MES or shop-floor systems and data integration is advantageous.

Responsibilities

• Provide day-to-day technical and functional support for FlexFlow / MES applications.
• Support configuration, deployment and implementation for manufacturing operations.
• Troubleshoot MES transactions, shop-floor systems, interface issues and data integrity.
• Perform root-cause analysis for recurring incidents and implement corrective actions.
• Maintain system stability, availability and data integrity; escalate complex issues as needed.
• Support new production lines, NPI, transfers, ramp-up and process changes.
• Collaborate with Production, Engineering and Quality teams; participate in testing and deployments.
• Develop and improve IT documentation and knowledge sharing.

Skills

SQL & DB

Troubleshooting

Communication

Education

Bachelor's/ Diploma in IT/CS/Engineering

Tools

FlexFlow / MES

Job description

Flex intends to spin off its Cloud and Power Infrastructure segment into a new, independent publicly traded company, which we’re calling SpinCo, until the name is unveiled. The spin is planned for Q1 2027. If the intended spin occurs, this role will support SpinCo, which will focus on critical digital infrastructure, delivering end-to-end power and thermal management solutions for AI data centers and other mission-critical applications.

About the role

The IT Engineer, FlexFlow / MES is responsible for supporting, maintaining, implementing and continuously improving FlexFlow and Manufacturing Execution System solutions used in manufacturing operations. The position provides technical support to production, supports new product and production-line implementations, performs system troubleshooting, and works closely with Production, Engineering, Quality and other IT teams to maintain system stability, data integrity and operational continuity.

Key responsibilities

System Support & Operations

Provide day-to-day technical and functional support for FlexFlow / MES applications.

Support system configuration, deployment and implementation for manufacturing operations.

Troubleshoot production issues involving MES transactions, shop-floor systems, application functionality and system interfaces.

Perform root-cause analysis for recurring system incidents and implement corrective actions.

Maintain system stability, availability and data integrity.

Escalate complex technical issues to regional, corporate or development teams as required.

Manufacturing & Project Support

Support new production lines, NPI, product transfers, production ramp-up and manufacturing process changes.

Work closely with Production, Manufacturing Engineering, Test Engineering and Quality teams to understand system requirements.

Participate in testing, validation and deployment of FlexFlow / MES changes and enhancements.

Support integration and data flows between FlexFlow and related manufacturing or business applications.

Participate in manufacturing automation and digitalization projects.

Identify opportunities to improve manufacturing-system reliability and operational efficiency.

Develop technical solutions to reduce recurring incidents and production disruptions.

Participate in system upgrades, technology refreshes and continuous-improvement activities.

Documentation & Knowledge Transfer

Maintain system configuration, troubleshooting and technical documentation.

Develop support procedures and knowledge articles.

Provide technical guidance and knowledge transfer to IT technicians, junior team members and key users.

About you

Bachelor's degree or Diploma in Information Technology, Computer Science, Software Engineering, Computer Engineering or related field.

Relevant experience supporting manufacturing IT applications or MES environments is preferred.

Experience within electronics manufacturing or a high-volume manufacturing environment is an advantage.

Manufacturing Execution Systems / shop-floor systems knowledge.

FlexFlow or similar MES applications experience.

Manufacturing process and traceability concepts understanding.

Application and interface troubleshooting capability.

SQL and database fundamentals knowledge.

Strong analytical and troubleshooting capability.

Good communication and interpersonal skills.

• Life Insurance
• Paid Time Off

Flex is a leading sketch-to-scale™ solutions company that designs and builds intelligent products for a connected world. With more than 200,000 professionals across 30 countries and a promise to help make the world Live smarter™, the company provides innovative design, engineering, manufacturing, real-time supply chain insight and logistics services to companies of all sizes in various industries and end-markets.