IT Infrastructure Engineer

PT Flextronics Technology Indonesia; Batam; On-site; IDR 120,000,000 - 180,000,000; Full time

Benefits offered by this job

Life Insurance

Paid Time Off

Job summary

Flex is seeking an IT Infrastructure Engineer to support, maintain and improve site IT infrastructure for manufacturing and office operations. You will provide technical support for network, server, end-user devices and participate in deployments, upgrades and security activities.

This role collaborates with regional teams on enterprise deployments, supports data centers and shop-floor IT endpoints, and drives continuous improvement through documentation, automation and knowledge transfer.

Qualifications

• Diploma or Bachelor’s degree in IT, CS, Engineering, or related field.
• Experience in IT infrastructure support.
• Manufacturing environment experience is preferred.
• Experience in electronics manufacturing is an added advantage.

Responsibilities

• Provide technical support for site IT infrastructure and related services.
• Support LAN/WAN, wireless networks and associated network infrastructure.
• Support Windows servers, client systems and related infrastructure.
• Support PCs, engineering workstations and shop-floor IT endpoints.
• Troubleshoot infrastructure incidents affecting manufacturing and office operations.
• Monitor infrastructure availability, performance and operational health.
• Escalate complex incidents to regional/global infrastructure teams when required.
• Participate in IT infrastructure for new manufacturing lines, customer programs and NPI activities.
• Support infrastructure installation, configuration, testing and deployment.
• Coordinate with corporate/regional teams on enterprise infrastructure deployments.
• Work with Engineering, Production and other business teams to identify infrastructure requirements.
• Support infrastructure hardening and cybersecurity initiatives.
• Implement infrastructure changes according to approved IT and security requirements.
• Support backup, recovery and business-continuity activities.
• Participate in incident investigations and root-cause analysis.
• Coordinate technical activities involving IT vendors and service providers.
• Maintain accurate infrastructure configuration and technical documentation.
• Identify opportunities to improve stability, supportability and efficiency of infrastructure services.
• Participate in IT operational automation and continuous-improvement initiatives.
• Develop technical documentation and troubleshooting procedures.
• Provide technical guidance and knowledge transfer to IT technicians and junior team members.

Skills

LAN/WAN networking

TCP/IP

Wireless technologies

Windows Server

Active Directory

Server virtualization

Monitoring

Cybersecurity

Incident management

Backup & recovery

Manufacturing IT support

Troubleshooting

Documentation

Team collaboration

Education

Diploma or Bachelor's Degree in IT/CS/Engineering

Tools

VMware

Hyper-V

Cisco IOS

Job description

Flex intends to spin off its Cloud and Power Infrastructure segment into a new, independent publicly traded company, which we’re calling SpinCo, until the name is unveiled. The spin is planned for Q1 2027. If the intended spin occurs, this role will support SpinCo, which will focus on critical digital infrastructure, delivering end-to-end power and thermal management solutions for AI data centers and other mission-critical applications.

About the role

The IT Infrastructure Engineer is responsible for supporting, maintaining and improving site IT infrastructure required for manufacturing and office operations.

The role provides technical support for network, server, endpoint and related infrastructure services while participating in infrastructure deployments, upgrades, cybersecurity activities and new manufacturing/customer projects.

Infrastructure Operations

Provide technical support for site IT infrastructure and related services.

Support LAN/WAN, wireless networks and associated network infrastructure.

Support Windows servers, client systems and related infrastructure.

Support PCs, engineering workstations and shop-floor IT endpoints.

Troubleshoot infrastructure incidents affecting manufacturing and office operations.

Monitor infrastructure availability, performance and operational health.

Escalate complex incidents to regional or global infrastructure teams where required.

Project & Manufacturing Support

Participate in the implementation of IT infrastructure for new manufacturing lines, customer programs and NPI activities.

Support infrastructure installation, configuration, testing and deployment.

Participate in network/server refresh, migration and technology lifecycle activities.

Coordinate with corporate/regional teams on enterprise infrastructure deployments.

Work with Engineering, Production and other business teams to identify infrastructure requirements.

Security, Availability & Continuity

Support infrastructure hardening and cybersecurity initiatives.

Implement infrastructure changes according to approved IT and security requirements.

Support backup, recovery and business-continuity activities within the assigned infrastructure scope.

Participate in incident investigations and root-cause analysis.

Support remediation of infrastructure vulnerabilities and technical risks.

Coordinate technical activities involving IT vendors and service providers.

Support infrastructure inventory and asset-management activities.

Maintain accurate infrastructure configuration and technical documentation.

Continuous Improvement & Knowledge Transfer

Identify opportunities to improve stability, supportability and efficiency of infrastructure services.

Participate in IT operational automation and continuous-improvement initiatives.

Develop technical documentation and troubleshooting procedures.

Provide technical guidance and knowledge transfer to IT technicians and junior team members.

About you

Diploma or Bachelor's Degree in IT, Computer Science, Engineering, or related field

Experience in IT infrastructure support

Manufacturing environment experience is preferred

Experience in electronics manufacturing is an added advantage

Technical Skills

LAN/WAN networking and TCP/IP

Switching, routing, and wireless technologies

Windows Server, Windows OS, and Active Directory

Server, virtualization, and infrastructure monitoring

Hardware and software troubleshooting

Backup and recovery processes

Cybersecurity and system security practices

Incident management and problem resolution

Manufacturing/shop-floor IT support

Strong troubleshooting and problem-solving skills

Analytical and detail-oriented

Customer-focused with good communication skills

Able to work independently and as part of a team

Good project execution and documentation skills

Willing to share knowledge and support team development

Life Insurance

Paid Time Off

Flex is a leading sketch-to-scale solutions company that designs and builds intelligent products for a connected world. With more than 200,000 professionals across 30 countries and a promise to help make the world Live smarter, the company provides innovative design, engineering, manufacturing, real-time supply chain insight and logistics services to companies of all sizes in various industries and end-markets.

For more information about working at Flex, please visit :

https://flextronics.wd1.myworkdayjobs.com/en-US/Careers/

Flex is a leading sketch-to-scale solutions company that designs and builds intelligent products for a connected world. With more than 200,000 professionals across 30 countries and a promise to help make the world Live smarter, the company provides innovative design, engineering, manufacturing, real-time supply chain insight and logistics services to companies of all sizes in various industries and end-markets.

For more information about working at Flex, please visit :

https://flextronics.wd1.myworkdayjobs.com/en-US/Careers/

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