International Quotations Administrator

Trentgo; Jakarta Utara; On-site; IDR 133,920,000 - 200,880,000; Full time

Job summary

TrentGO is seeking a procurement-support professional in Indonesia to handle quotations, sales orders and logistics, liaising with customers and suppliers. The role requires timely processing under a third-party contract in Indonesia and effective workload management.

You will interact with international inquiries, provide product information, and ensure contract review documentation is complete while maintaining high service levels and strong communication with customers and internal teams.

Qualifications

• High level of customer service skills and excellent communication abilities.
• Need for strong multi-tasking, work ethic and attention to detail.
• Experience in procurement, quotation handling, sales orders and/or logistics.

Responsibilities

• Provide product information to customers and obtain supplier quotes.
• Process quotations and sales orders timely with complete information.
• Ensure all contract review documentation is completed.
• Handle and resolve customer complaints with appropriate solutions within timeframes.
• Coordinate with team leader and manage own workload.
• Deal with international enquiries and liaise with customers.
• Monitor RFQs and procurement solutions to collect requests for processing.

Skills

Customer service

Communication

Multitasking

Initiative

Teamwork

Procurement

Quotations

Sales orders

Logistics

Tools

Microsoft Office

Job description

High level of customer service skills, with excellent communication skills, spoken

Strong multi-tasking capabilities, with a strong work ethic and excellent attention

Previous experience in procurement, quotation, sales orders, and/or logistics

business.

Able to work with timeline pressures, using own initiative when working within

the team, reporting to team leader and effectively manage own workload.

Dealing with international enquiries and general customer liaison.

Monitoring the various customer finance & procurement solutions on regular

basis throughout the day to collect their RFQ's for processing in TrentGO.

Timely processing and preparation of quotations and sales orders ensuring the

completed quotation has all the correct and required information before

completion.

Ensure all contract review documentation is completed.

Provide product information to customers and the requisition of supplier quotes.

Handle and resolve customer complaints, providing appropriate solutions and

alternatives within the established timeframe.

The job will be carried out under a contract arranged through a third-party company in Indonesia.

Your application will include the following questions:

• What's your expected monthly basic salary?
• Do you have customer service experience?
• How many years' experience do you have in a procurement role?
• Which of the following Microsoft Office products are you experienced with?
• Do you have experience in an administration role?
• How much notice are you required to give your current employer?
• Are you available to travel for this role when required?
• Are you available to work outside your usual hours when required? (e.g. weekends, evenings, public holidays)