IT Procurement Operations - Corporate IT

Shopee; Jakarta Pusat; On-site; IDR 133,920,000 - 312,480,000; Full time

Job summary

Shopee is seeking an IT Procurement Specialist to manage recurring IT procurement operations, including internet, telephony, software subscriptions, and IT services, aligned with project scope. You will coordinate PR/PO workflows, maintain contract trackers, and monitor renewals and pricing to ensure compliance and efficiency.

Your role requires 2–5 years in IT procurement or related fields, with strong Excel/ERP skills and fluency in English and Bahasa Indonesia.

Qualifications

• Bachelor's degree in Business Administration, Supply Chain, Accounting, Finance, IT, or other quantitative majors.
• 2–5 years of IT procurement operations, purchasing, vendor management, finance operations, or contract administration.
• Experience managing recurring IT services, software subscriptions, telecommunications, and managed services contracts.
• Strong understanding of PR/PO, invoicing, sourcing governance, renewals, and payments.
• Proficiency in Excel/Sheets for data reconciliation, spend analysis, and reporting; experience with ERP or contract management systems.
• Analytical mindset with attention to pricing, contract dates, entity allocations, and PO tracking.
• Ability to manage procurement across IT, Procurement, Finance, Legal, and suppliers.
• Proactive problem-solving for billing discrepancies and escalations.
• Ability to handle multiple deliverables and vendor relationships in a fast-paced environment.
• Proficiency in English and Bahasa Indonesia.

Responsibilities

• Execute and manage recurring IT procurement operations (internet, telephone, software subscriptions, IT services).
• Coordinate end-to-end PR/PO workflows, approvals, issuance, and closure.
• Maintain contract management system and trackers with accurate details.
• Monitor expiry dates, renewals, quotation validity, and payment requirements.
• Drive sourcing activities through RFQs, evaluations, negotiations, and awards.
• Consolidate demand across sites and business units for budgeting and tendering.
• Validate invoice readiness including PO availability and cost center accuracy.
• Resolve vendor escalations on quotations, activations, billing, and payments.
• Analyze spend patterns for consolidation and cost optimization.
• Deliver regular procurement status reports on renewals, POs, and savings.

Skills

Excel/Sheets proficiency

Vendor management

Analytical mindset

English & Bahasa Indonesia bilingual

Cross-functional collaboration

Procurement operations experience

Education

Bachelor's degree in business/SC/IT/finance

Tools

ERP systems

Contract management systems

Job description

Job Description

• Execute and manage recurring IT procurement operations for internet, telephone, software subscriptions, and assigned IT services within the project scope.
• Coordinate end-to-end purchase requisition (PR) and purchase order (PO) workflows, including submission, approval tracking, PO issuance, and closure.
• Maintain the contract management system and operational trackers with accurate contract, purchase order, invoice, renewal, and cancellation details across project milestones.
• Monitor contract expiry dates, renewal timelines, quotation validity, notice periods, and service cancellation requirements to ensure compliance.
• Drive sourcing activities for new internet, telephone, and software requirements through Request for Quotation (RFQ) issuance, commercial evaluations, negotiation support, and award recommendations.
• Consolidate demand across sites, entities, and business units to support project budgeting, forecasting, vendor consolidation, and bulk tendering opportunities.
• Validate invoice readiness information - including PO availability, entity allocations, supporting documentation, and cost center accuracy to ensure seamless financial processing.
• Resolve vendor escalations and operational issues related to delayed quotations, service activations, billing discrepancies, and payment statuses in coordination with internal stakeholders.
• Analyze recurring spend patterns to identify opportunities for demand consolidation, cost optimization, commercial renegotiation, and process improvement within the project period.
• Deliver regular status reports on procurement progress, upcoming renewals, outstanding POs, invoice risks, vendor performance, and cost savings.

Requirements

• Hold a minimum Bachelor's degree in Business Administration, Supply Chain, Accounting, Finance, Information Technology, or other quantitative-based majors.
• Possess 2 to 5 years of relevant experience in IT procurement operations, purchasing, vendor management, finance operations, or contract administration.
• Proven experience in managing recurring IT services, software subscriptions, telecommunications, and managed services contracts.
• Strong functional understanding of purchase requisitions, purchase orders, invoicing, sourcing governance, contract renewals, and payment processes.
• High proficiency in Microsoft Excel or Google Sheets for data reconciliation, spend analysis, and operational reporting, alongside experience using ERP or contract management systems.
• Strong analytical mindset with meticulous attention to detail regarding pricing, contract dates, entity allocations, and purchase order tracking.
• Proven ability to manage and drive procurement activities across multiple cross-functional stakeholders, including IT, Procurement, Finance, Legal, and external suppliers.
• Proactive and accountable problem-solving skills to independently follow through on billing discrepancies and operational escalations.
• Demonstrated capability to manage multiple recurring deliverables, deadlines, and vendor relationships concurrently in a fast-paced environment.
• Proficient in both written and spoken English and Bahasa Indonesia to support cross-functional and regional communication.