International Customer Service Specialist - Logistics

Meratus Group; Kebayoran Baru; On-site; IDR 120,000,000 - 180,000,000; Full time

Job summary

Meratus Group in Jakarta seeks an International Customer Service professional to manage communications, shipment coordination, and logistics documentation. The role requires strong English and Bahasa Indonesia, multitasking ability, and proficiency with Excel and ERP logistics systems.

Ideal candidates will have 1–2 years in logistics or shipping, customer service or related roles, and a bachelor's degree in a related field.

Qualifications

• Bachelor's degree in Logistics, Business, or related field.
• Strong English communication.
• Strong Bahasa Indonesia communication.
• Detail-oriented and able to multitask.
• Proficient in Microsoft Excel and logistics ERP systems.

Responsibilities

• Manage customer communication, shipment coordination, and logistics documentation.
• Multitask in a fast-paced environment while ensuring accuracy.
• Assist with documentation and handle customer inquiries relating to shipments and orders.

Skills

English communication

Bahasa Indonesia communication

Detail-oriented

Multitasking

Excel proficiency

Education

Bachelor's degree in Logistics/Business

Tools

ERP systems

Microsoft Excel

Job description

Meratus Group in Jakarta seeks an International Customer Service professional to manage communications, shipment coordination, and logistics documentation. The role requires strong English and Bahasa Indonesia, multitasking ability, and proficiency with Excel and ERP logistics systems.

Ideal candidates will have 1–2 years in logistics or shipping, customer service or related roles, and a bachelor's degree in a related field.