Human Resources Service Leader

Shangri-La Group; Jakarta Pusat; On-site; IDR 89,280,000 - 133,920,000; Full time

Job summary

Shangri-La Group Jakarta, sebuah hotel mewah, mencari Human Resources Service Leader untuk memimpin operasi HR harian dan layanan SDM bagi karyawan dan manajemen. Posisi ini berfokus pada administrasi, kompensasi, hubungan karyawan, dan kepatuhan hukum ketenagakerjaan Indonesia di lingkungan kerja yang dinamis.

Peran ini menuntut koordinasi rekrutmen, onboarding, pelatihan, CSR, serta dukungan program kesejahteraan, dengan bahasa Inggris yang efektif dalam interaksi multicultural.

Qualifications

• Minimal 1–3 tahun pengalaman HR Operations
• Pengalaman di industri perhotelan menjadi nilai tambah
• Menguasai hukum ketenagakerjaan Indonesia secara umum

Responsibilities

• Melaksanakan operasional HR harian dan layanan HR yang efisien untuk karyawan dan manajemen
• Mengelola administrasi HR, catatan karyawan, data HRIS, kontrak, dan dokumentasi HR
• Menyusun proses rekrutmen mulai sourcing, seleksi, wawancara, onboarding, dan basis data kandidat
• Mendukung administrasi kompensasi dan manfaat, termasuk absensi, cuti, BPJS, asuransi, program medis, dan koordinasi data payroll
• Memantau kehadiran Daily Worker dan bekerja sama dengan vendor outsourcing untuk payroll tepat waktu
• Mendukung hubungan karyawan, inisiatif keterlibatan, program kesejahteraan, dan komunikasi karyawan
• Mengatur pelatihan dan pengembangan, termasuk administrasi training dan manajemen catatan
• Memastikan kepatuhan terhadap undang-undang ketenagakerjaan Indonesia, kebijakan perusahaan, audit, dan prosedur HR
• Mendukung proyek HR, program CSR, inisiatif kesehatan, dan acara perusahaan

Skills

HR Operations

English komunikasi

Education

Sarjana di Industrial/Organizational Psychology/HRM/Business Admin

Tools

Sunfish HRIS

Microsoft Office

Canva

Job description

Human Resources Service Leader

Perusahaan : Shangri-La Group Jenis Pekerjaan : Full-Time Jakarta, Indonesia

Deskripsi Pekerjaan - Human Resources Service Leader

SHANGRI-LA RESIDENCES, JAKARTA

MAIN RESPONSIBILITY

Under the direct supervision of the Human Resources Manager, this position shall be responsible for administration, compensation & benefits, employee relations, learning & development, and HR compliance.

KEY RESPONSIBILITIES

• Support daily HR operations and deliver efficient HR services to employees and management.
• Manage HR administration, employee records, HRIS data, contracts, and HR documentation.
• Coordinate recruitment activities, including sourcing, screening, interviews, onboarding, and candidate database management.
• Support compensation and benefits administration, including attendance, leave, BPJS, insurance, medical programs, and payroll data coordination.
• Monitor and validate Daily Worker attendance records and liaise with outsourcing vendors to ensure accurate administration and timely payroll processing.
• Support employee relations, engagement initiatives, welfare programs, and employee communications.
• Coordinate learning and development activities, including training administration and record management.
• Ensure compliance with Indonesian labor laws, company policies, audits, and HR procedures.
• Assist in HR projects, CSR programs, wellness initiatives, and company events.

REQUIREMENTS

• Only Indonesian Citizens (WNI) will be considered, due to work pass restrictions.
• Bachelor's Degree in Industrial Organization Psychology, Human Resources Management, Business Administration, or related field.
• Minimum 1-3 years of HR Operations experience; hospitality experience is an advantage.
• Strong knowledge of Indonesian labor laws and HR practices.
• Familiar with HRIS systems (i.e. Sunfish), Microsoft Office and Canva.
• Strong communication, coordination, and organizational skills.
• Confident verbal and written English communication skills, with experience interacting in a multicultural and English-speaking environment.