People Operations Lead - HR, Compliance & Training

Shangri-La Group; Jakarta Pusat; On-site; IDR 111,600,000 - 167,400,000; Full time

Job summary

SHANGRI-LA RESIDENCES, JAKARTA is seeking an HR Operations professional to support daily HR services, manage records, and coordinate recruitment and payroll data. The role requires knowledge of Indonesian labor laws and familiarity with HRIS systems.

Ideal candidates hold a related Bachelor's degree and 1–3 years of HR Operations experience, with strong communication and organizational skills. Hospitality experience is advantageous, and English communication is essential for multicultural

Qualifications

• Indonesian citizens only (WNI).
• Bachelor's degree in Industrial/Organizational Psychology, HRM, Business Administration or related field.
• 1–3 years HR Operations experience; hospitality experience is a plus.
• Strong knowledge of Indonesian labor laws and HR practices.
• Familiar with HRIS (Sunfish) and MS Office; Canva.
• Excellent verbal and written English communication; able to interact in a multicultural environment.

Responsibilities

• Support daily HR operations and deliver efficient HR services to employees and management.
• Manage HR administration, employee records, HRIS data, contracts, and HR documentation.
• Coordinate recruitment activities: sourcing, screening, interviews, onboarding, candidate database management.
• Support compensation and benefits administration, including attendance, leave, BPJS, insurance, medical programs, and payroll data coordination.
• Monitor and validate daily worker attendance records and liaise with outsourcing vendors for timely payroll processing.
• Support employee relations, engagement initiatives, welfare programs, and employee communications.
• Coordinate learning and development activities, including training administration and record management.
• Ensure compliance with Indonesian labor laws, company policies, audits, and HR procedures.
• Assist in HR projects, CSR programs, wellness initiatives, and company events.

Skills

Communication skills

Coordination

Organizational skills

English communication

Education

Bachelor's degree

Tools

Sunfish HRIS

Microsoft Office

Canva

Job description

SHANGRI-LA RESIDENCES, JAKARTA is seeking an HR Operations professional to support daily HR services, manage records, and coordinate recruitment and payroll data. The role requires knowledge of Indonesian labor laws and familiarity with HRIS systems.

Ideal candidates hold a related Bachelor's degree and 1–3 years of HR Operations experience, with strong communication and organizational skills. Hospitality experience is advantageous, and English communication is essential for multicultural