Head of Human Resources

GreenSM Indonesia; Jakarta Pusat; On-site; IDR 700,000,000 - 1,200,000,000; Full time

Job summary

GreenSM Indonesia seeks a seasoned Head of HR to lead the complete HR function across Employee Relations, Compensation & Benefits, HR Operations, and HR Administration in Jakarta. You will develop and implement HR policies aligned with business goals and Indonesian regulations, manage governance, and partner with management to deliver people strategies.

The ideal candidate has 10–15 years of progressive HR experience, strong leadership, fluency in English, and a track record of building scalable

Qualifications

• Bachelor’s degree in Human Resources Management, Psychology, Business Administration, or a related field.
• 10–15 years of progressive experience in Human Resources, with significant experience managing HR Operations, Employee Relations, Compensation & Benefits, and HR Administration.
• Proven experience in a Head of HR, HR Manager, Senior HR Manager, or similar leadership position.
• Strong knowledge of Indonesian employment laws and regulations, including labor regulations, BPJS, THR, employment contracts, and termination processes.
• Strong expertise in Employee Relations, Compensation & Benefits, HR Operations, and HR Administration.
• Demonstrated experience in developing and implementing HR policies, SOPs, and processes.
• Strong leadership and people management skills, with the ability to lead and develop an HR team.
• Excellent problem-solving, decision-making, and stakeholder management skills.
• Strong analytical skills with the ability to utilize HR data and metrics to support business decisions.
• Excellent communication and interpersonal skills, with the ability to work effectively with employees at all organizational levels.
• High level of integrity, confidentiality, professionalism, and attention to detail.
• Strong proficiency in Microsoft Office, particularly Excel, and familiarity with HRIS or other HR management systems.
• Fluent in English, both written and verbal.

Responsibilities

• Lead and oversee the overall HR function, including Employee Relations, Compensation & Benefits, HR Operations, and HR Administration.
• Develop and implement HR policies, procedures, and programs aligned with the company’s business objectives and applicable employment regulations.
• Manage employee relations matters, including grievances, disciplinary actions, conflict resolution, performance issues, and other employment-related concerns.
• Ensure effective implementation and continuous improvement of C&B programs, including salary structures, benefits, payroll coordination, incentives, and welfare programs.
• Oversee end-to-end HR Operations and Administration, including lifecycle processes, documentation, attendance, leave management, HRIS, and other HR processes.
• Ensure compliance with labor laws and regulations, including contracts, BPJS, THR, working hours, leave, termination, and other requirements.
• Develop and maintain HR policies, SOPs, and guidelines for consistency, efficiency, and compliance.
• Partner with management to provide HR advice and solutions on employee-related matters and organizational needs.
• Lead and develop the HR Operations team, ensuring clear responsibilities and continuous process improvement.
• Monitor HR metrics and provide reports and insights to support business decisions.
• Manage relationships with external parties like government institutions, insurers, BPJS, payroll vendors, and other HR partners.
• Identify opportunities to improve HR processes, systems, and employee experience through data-driven HR practices.
• Handle sensitive employee information with confidentiality and professionalism.

Skills

Employee relations

Compensation & benefits

HR operations

HR administration

Policy development

Leadership

People management

HR data analytics

Stakeholder management

Communication

Education

Bachelor’s degree in Human Resources Management, Psychology, Business Administration, or a related field

Tools

HRIS

Microsoft Excel

Job description

• Lead and oversee the overall Human Resources function, including Employee Relations, Compensation & Benefits, HR Operations, and HR Administration.
• Develop and implement HR policies, procedures, and programs aligned with the company’s business objectives and applicable employment regulations.
• Manage employee relations matters, including employee grievances, disciplinary actions, conflict resolution, performance issues, and other employment-related concerns.
• Ensure effective implementation and continuous improvement of Compensation & Benefits (C&B) programs, including salary structures, benefits, payroll coordination, incentives, and employee welfare programs.
• Oversee end-to-end HR Operations and Administration, including employee lifecycle processes, personnel documentation, attendance, leave management, HRIS, and other HR-related administrative processes.
• Ensure compliance with applicable labor laws and regulations, including employment contracts, BPJS, THR, working hours, leave, termination, and other statutory requirements.
• Develop and maintain HR policies, SOPs, and guidelines to ensure consistency, efficiency, and compliance across the organization.
• Partner with management and business leaders to provide HR advice and solutions on employee-related matters and organizational needs.
• Lead and develop the HR Operations team, ensuring clear responsibilities, effective performance, and continuous process improvement.
• Monitor HR metrics and provide regular reports and insights to management to support business and people-related decision-making.
• Manage relationships with external parties, including government institutions, insurance providers, BPJS, payroll vendors, and other HR-related partners.
• Identify opportunities to improve HR processes, systems, and employee experience through data-driven and scalable HR practices.
• Handle sensitive and confidential employee information with a high level of professionalism and discretion.
• Bachelor’s degree in Human Resources Management, Psychology, Business Administration, or a related field.
• 10–15 years of progressive experience in Human Resources, with significant experience managing HR Operations, Employee Relations, Compensation & Benefits, and HR Administration.
• Proven experience in a Head of HR, HR Manager, Senior HR Manager, or similar leadership position.
• Strong knowledge of Indonesian employment laws and regulations, including labor regulations, BPJS, THR, employment contracts, and termination processes.
• Strong expertise in Employee Relations, Compensation & Benefits, HR Operations, and HR Administration.
• Demonstrated experience in developing and implementing HR policies, SOPs, and processes.
• Strong leadership and people management skills, with the ability to lead and develop an HR team.
• Excellent problem-solving, decision-making, and stakeholder management skills.
• Strong analytical skills with the ability to utilize HR data and metrics to support business decisions.
• Excellent communication and interpersonal skills, with the ability to work effectively with employees at all organizational levels.
• High level of integrity, confidentiality, professionalism, and attention to detail.
• Strong proficiency in Microsoft Office, particularly Excel, and familiarity with HRIS or other HR management systems.
• Fluent in English, both written and verbal.