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Travel Designer Indonesia is seeking a proactive HR Manager & Executive Assistant to lead HR administration and provide direct support to the Managing Director in Bali.
This role combines HR leadership, executive support, internal coordination, and Travelife sustainability duties, including audits, policies, onboarding, recruitment, and cross-department communication to strengthen team performance.
Lead the company's human resources and personnel administration while providing direct support to the Managing Director in the day-to-day management and organisation of the travel agency. This key role combines HR management, executive assistance, internal coordination and sustainability support, including the implementation and monitoring of Travelife certification requirements.
Key responsibilities
Manage HR administration, employment contracts, contract amendments, personnel files, leave, absences, staff requests, employee arrivals and onboarding procedures.
Support recruitment and the integration of new employees, and act as the main point of contact for HR and administrative matters.
Ensure compliance with internal procedures and employment regulations, and liaise with the external payroll provider or accounting firm.
Promote positive employee relations, support department managers with HR matters, help address internal concerns, and contribute to team cohesion, motivation and employee well-being.
Organise internal meetings and staff communications and maintain effective communication between management and staff.
Support the implementation and monitoring of the company's Travelife commitments, including maintaining certification documentation and monitoring sustainability actions, objectives and performance indicators.
Raise staff awareness of environmental and social responsibility, update sustainability policies and procedures, and monitor the sustainability action plan.
Prepare documentation and evidence required for Travelife audits and certification renewals.
Provide daily administrative and organisational support to the Managing Director.
Prepare meetings, agendas, minutes and management documents, and organise schedules, deadlines and important appointments.
Coordinate tasks and information between departments, follow up on management decisions and ensure actions are completed.
Anticipate business needs, highlight important matters and handle administrative and organisational tasks as required.
What we're looking for
A degree or professional qualification in Human Resources, Business Administration or Management.
Previous experience in a similar position; experience in the travel and tourism industry is advantageous.
Knowledge of Travelife certification or sustainability management is appreciated.
Good knowledge of HR administration and personnel management, with an understanding of employment law and social regulations.
Excellent written and verbal communication skills.
Good command of Microsoft Office and administrative software.
Ability to manage multiple tasks and priorities simultaneously.
Strong organisational skills, attention to detail, initiative and a forward-thinking approach.
Absolute discretion, confidentiality, diplomacy and a strong sense of responsibility.
Flexibility, adaptability, reliability and the ability to work closely with senior management.
Sound judgement, professionalism and the ability to manage sensitive HR matters with discretion.
Ability to take ownership of a wide range of responsibilities, manage daily priorities independently, suggest practical solutions, keep management informed and seek approval when required.