To manage end-to-end HR functions including recruitment, employee relations, training, and HR operations, while ensuring compliance with applicable labor laws and regulatory requirements, including Bank Indonesia regulations, and supporting business growth in a fast-paced fintech environment.
Key responsibilities
- Handle end-to-end recruitment (sourcing, interview, hiring)
- Manage employee relations and engagement activities
- Organize training programs and monitor mandatory certifications (AML, ISO, etc.)
- Oversee HR administration (contracts, attendance, onboarding/offboarding)
- Ensure compliance with labor laws and applicable regulatory requirements
- Prepare and manage regulatory reporting to Bank Indonesia regarding HR
- Support the implementation, maintenance, and compliance of ISO 27001:2022 – Information Security Management System (ISMS)
- Coordinate HR-related requirements and documentation for ISO 27001:2022 audits and assessments
- Prepare HR reports, including headcount, turnover, training, and other HR metrics
- Maintain accurate employee records and ensure HR documentation is properly maintained
About you
- Bachelor's degree in Human Resources, Business Administration, Management, Psychology, or a relevant field
- 5–8 years of HR experience, preferably in fintech, payment gateway, banking, or startup environments
- Good understanding of HR processes and Indonesian labor laws
- Strong communication, interpersonal, and problem-solving skills
- Experience in fintech / payment gateway / banking
- Familiar with regulatory compliance and reporting, particularly Bank Indonesia (BI)
- Familiar with ISO 27001:2022 – Information Security Management System (ISMS) and information security compliance requirements