HR Manager (Mandarin Speaker)

Noraa & Co.; Jakarta Pusat; On-site; IDR 279,000,000 - 502,200,000; Full time

Job summary

Noraa & Co. is seeking an experienced HR Manager (Mandarin Speaker) to lead core HR operations in a confidential fintech context.

The role requires hands-on leadership, managing employee relations, governance, and compliance with Indonesian regulations, while coordinating with Mandarin-speaking stakeholders. The ideal candidate will drive workforce planning, recruitment, onboarding, and performance processes, ensuring accurate employee data and robust HR policies for a regulated fintech

Qualifications

• Bachelor’s degree in Human Resources, Psychology, Management, Law, Business Administration or related discipline.
• Proven experience in HR leadership roles (HR Manager, HRBP, Senior HR Generalist).
• Professional Mandarin Chinese communication skills (HSK 3 or equivalent) and strong Bahasa Indonesia & English.

Responsibilities

• Lead day-to-day HR operations with compliant, employee-focused practices.
• Partner with management on workforce planning, hiring priorities, and employee matters.
• Manage end-to-end recruitment, onboarding, probation, and performance monitoring.
• Oversee employee lifecycle: documentation, records, attendance, leave, contracts, and offboarding.
• Develop and maintain HR policies, SOPs, and internal communications.
• Coordinate payroll inputs, BPJS administration, benefits, attendance, and data accuracy.

Skills

Mandarin Chinese

Bahasa Indonesia

English

Stakeholder management

Communication

HR policies

Education

Bachelor's degree in HR/Management/Business or related

Tools

HRIS

Payroll software

Job description

About the Role

Our confidential fintech client is seeking an experienced and commercially minded HR Manager (Mandarin Speaker) to lead core human-resources operations while partnering closely with local management and Mandarin-speaking stakeholders.

This role requires a hands-on HR leader who can build trusted people practices, manage employee matters with sound judgment, and support the people, governance, and compliance needs of a regulated financial-technology business.

Key Responsibilities

• Lead day-to-day HR operations and ensure reliable, compliant, and employee-focused people practices.
• Partner with management on workforce planning, organisation design, hiring priorities, employee matters, and business-growth needs.
• Manage end-to-end recruitment, including workforce requisitions, sourcing strategy, selection coordination, offer management, onboarding, and probation monitoring.
• Oversee the employee lifecycle, including employment documentation, employee records, attendance, leave, contracts, performance processes, and offboarding.
• Develop, implement, and maintain HR policies, SOPs, employee guidelines, and internal communications.
• Manage employee-relations matters professionally, including performance concerns, disciplinary processes, workplace issues, grievances, and conflict resolution where required.
• Ensure HR documentation, employee practices, and internal processes align with applicable Indonesian employment regulations and company policy.
• Coordinate payroll inputs, BPJS administration, benefits administration, attendance, leave, and employee-data accuracy with relevant internal or external partners.
• Support performance management, employee engagement, capability development, retention, and culture-building initiatives.
• Prepare HR reports, workforce data, and people insights for management decision-making.
• Support HR-related governance, audit readiness, compliance documentation, and information requests relevant to a regulated fintech environment.
• Coordinate effectively with Mandarin-speaking stakeholders to ensure clarity, alignment, and timely follow-up on HR matters.

Requirements

• Bachelor’s degree in Human Resources, Psychology, Management, Law, Business Administration, or a related discipline.
• Proven experience in an HR Manager, HR Business Partner, Senior HR Generalist, or comparable people-leadership role.
• Strong working knowledge of Indonesian employment regulations, HR administration, employee relations, and employment documentation.
• Experience managing recruitment, onboarding, performance management, employee relations, employee data, and HR operations.
• Experience coordinating payroll inputs, BPJS, benefits administration, attendance, leave, and employee records.
• Strong stakeholder-management, communication, negotiation, and problem-solving capability.
• Sound judgment in handling confidential employee information and sensitive workplace matters.
• Professional Mandarin Chinese communication skills, both verbal and written, for effective coordination with Mandarin-speaking stakeholders. HSK 3 minimum, or equivalent verifiable Mandarin evidence, is required.
• Professional proficiency in Bahasa Indonesia and English.

Preferred / Ideal Profile

• Prior experience in fintech, financial services, digital lending, payments, banking, insurance, or another regulated industry.
• Experience supporting OJK-related governance, compliance, audit, regulatory-documentation, or regulatory-information requirements.
• Direct experience supporting OJK-facing reviews, compliance requests, audits, governance processes, or regulator-related documentation is highly valued.li>
• Understanding of governance, confidentiality, risk awareness, and documentation discipline in a regulated financial-services environment.
• Experience supporting Mandarin-speaking management, shareholders, regional stakeholders, or cross-border teams.
• Experience using HRIS, payroll, attendance, employee-data, or workforce-reporting systems.