HR Supervisor: High-Volume Collections Recruitment Lead

PT INDOCALL MITRA SERVICE; Tangerang; On-site; IDR 223,200,000 - 446,400,000; Full time

Job summary

PT INDOCALL MITRA SERVICE in Tangerang is seeking a capable HR professional to manage daily HR operations and lead the HR team. You will drive end-to-end recruitment, including mass recruitment for collection agents and other operational roles, and ensure manpower planning aligns with project needs.

The role requires 3+ years in HR with supervisory experience, strong knowledge of payroll, BPJS and attendance, and proficiency in English for reporting. Fluency in Bahasa Indonesia is essential.

Qualifications

• Mandatory: 3+ years HR experience including supervisory role (Team Leader/Senior HR).
• Experience in mass recruitment and recruitment funnel management.
• Fluent in Bahasa Indonesia; able to report in English professionally.
• Proficient in payroll, attendance, BPJS, PPh21 and HR administration.

Responsibilities

• Manage daily HR operations and lead the HR team.
• Handle End-to-End Recruitment and Mass Recruitment for Collection Agents and other operational positions.
• Prepare Manpower Planning and ensure manpower requirements for each project are fulfilled on time.
• Manage attendance, payroll data, employment contracts, BPJS, PPh21 and HR administration.
• Handle Employee Relations, Warning Letters, Resignations, Terminations and disciplinary matters.

Skills

HR operations management

Mass recruitment

Payroll & attendance

Employee relations

Leadership

Excel/Google Sheets

English reporting

Education

Diploma/Bachelor's degree

Tools

Microsoft Excel

Job description

PT INDOCALL MITRA SERVICE in Tangerang is seeking a capable HR professional to manage daily HR operations and lead the HR team. You will drive end-to-end recruitment, including mass recruitment for collection agents and other operational roles, and ensure manpower planning aligns with project needs.

The role requires 3+ years in HR with supervisory experience, strong knowledge of payroll, BPJS and attendance, and proficiency in English for reporting. Fluency in Bahasa Indonesia is essential.