HR Services Associate

SPOC; Jakarta Selatan; Presencial; IDR 60 000 000 - 90 000 000; Tempo integral

Resumo da oferta

SPOC in Indonesia is seeking an HR Associate to support day-to-day HR operations, serve as a primary contact for employee inquiries, and assist across onboarding, records, benefits, and compliance.

Responsibilities include onboarding/offboarding, maintaining HRIS personnel files, benefits and payroll support, interview scheduling, and HR inquiries escalation. A Bachelor’s degree and 1–3 years HR experience are preferred.

Qualificações

• Bachelor’s degree or equivalent practical experience.
• 1–3 years HR support/administrative experience.
• Proficiency with HRIS platforms and MS Office.

Responsabilidades

• Coordinate onboarding and offboarding processes.
• Maintain digital HRIS personnel files with privacy in mind.
• Assist benefits enrollment and payroll queries; track attendance and leaves.
• Schedule interviews and route applications to hiring managers; initiate background checks.
• Answer employee inquiries and escalate complex issues to senior HR staff.
• Organize internal team-building events, training, and wellness activities.

Conhecimentos

Organizational skills

Communication

HR processes

Formação académica

Bachelor's degree in HR

Ferramentas

Workday

BambooHR

ADP

MS Office

Google Workspace

Descrição da oferta de emprego

1 - 3 Years

Contract

Job Description

Job Title: HR Associate

Department: Human Resources

Reports To: HR Manager / Director

Position Summary

The HR Associate supports day-to-day Human Resources operations, serving as a primary point of contact for employee inquiries and administrative tasks. This role assists across the employee lifecycle—including onboarding, records management, benefits support, performance tracking, and compliance to ensure a smooth and supportive employee experience.

Key Responsibilities

Onboarding & Offboarding: Coordinate orientation sessions, prepare welcome materials, manage new-hire documentation, and facilitate exit paperwork and logistics.

Employee Records & Compliance: Maintain and update digital personnel files in the HRIS, ensuring accuracy and strict adherence to privacy regulations and labor laws.

Benefits & Payroll Support: Assist employees with benefits enrollment and queries; assist the payroll team with tracking attendance, leave requests, and accurate status updates.

Recruitment Assistance: Help schedule interviews, post job descriptions across career boards, route candidate applications to hiring managers, and initiate background checks.

HR Support & Inquiries: Serve as the initial contact point for general workplace questions, routing complex issues to senior HR team members as needed.

Culture & Initiatives: Help organize internal team-building events, training sessions, and employee wellness activities.

Qualifications

Education: Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field (or equivalent practical experience).

Experience: 1–3 years of HR support, administrative, or operations experience.

Technical Skills: Proficiency with HRIS platforms (e.g., Workday, BambooHR, ADP) and Microsoft Office / Google Workspace.

Core Competencies: Strong organizational skills, clear written and verbal communication, and strict handling of confidential information.