HR Operations *Urgent*

Garena; Indonesia; On-site; IDR 90,000,000 - 150,000,000; Full time

Job summary

Garena is seeking an experienced HR Operations professional in Indonesia to manage end-to-end HR processes, ensure regulatory compliance, and maintain confidential employee records. You will document SOPs for core HR tasks, support payroll and onboarding/offboarding, and drive process improvements in a dynamic gaming environment.

The role emphasizes data reporting, analytics, and collaboration with multiple stakeholders to enhance workforce efficiency and compliance.

Qualifications

• Bachelor's degree in HR-related field.
• 2–5 years in HR Operations or HR Generalist.
• Experience with employee lifecycle management and compliance.
• Strong data confidentiality and attention to detail.
• Proven ability to document and improve HR processes.
• Interest in games and gaming industry.

Responsibilities

• Own end-to-end HR processes from onboarding to offboarding.
• Maintain HR records and confidential files.
• Prepare reports on headcount, turnover, payroll trends.
• Ensure compliance with local labor laws and filings.
• Support employee relations and disciplinary matters as needed.
• Assist HR automation and systems projects.

Skills

HR Operations

HR Generalist

Statutory compliance

SOP documentation

Data reporting

Process improvement

Education

Bachelor's degree in HR related field

Tools

Excel

Google Sheets

HRIS

Job description

Bangkok People Experienced (Individual Contributor)

Job Description

Compliance & SOP Ownership

• Ensure HR operations comply with local labor law and statutory requirements (SSO, PVF, insurance, and other filings).
• Build, document, and maintain SOPs for core HR ops processes (onboarding, offboarding, payroll, documentation) to ensure consistency, accuracy, and audit-readiness.
• Keep processes up to date as regulations or company policy change, and flag compliance risks proactively.

Office Facilities Management

• Coordinate office supplies, liaise with vendors/landlords, manage seating/space planning, and keep the workplace running smoothly.

Employee Relations & Ethics

• Support disciplinary processes, grievance handling, and termination cases in line with labor law and company policy, acting as a fair and neutral point of contact.

Onboarding & Offboarding

• Own the full cycle: new hire setup (equipment, access) through exit formalities, ensuring smooth transitions in and out of the company.

HR Documentation & Analytics

• Maintain employment contracts, employee files, and HR records with accuracy and confidentiality.
• Maintain accurate HR data and prepare reports (e.g., headcount, turnover, payroll trends) to support HR and business decision-making.

Other HR Operations Projects

• As we focus on HR automation and systems, some parts of the role will ease up — freeing you to focus on other parts like trainings, employee engagement initiatives, or process ownership.

Job Requirements

• Bachelor's degree in Political Science, Law, Psychology, Human Resources, Business Administration, or a related field.
• 2–5 years of experience in HR Operations, HR Generalist, or related HR functions.
• Exposure to employee lifecycle management and statutory compliance is preferred.
• Solid understanding of local labor law and experience building or maintaining HR SOPs and process documentation.
• Strong attention to detail with the ability to handle confidential and sensitive employee information professionally.
• Good interpersonal and communication skills, with the ability to navigate sensitive employee matters with professionalism and empathy.
• Comfortable managing end-to-end HR processes while adapting to changing business priorities.
• Comfortable working with HR data and reporting using Excel, Google Sheets, HRIS, or similar tools.
• Proven ability to improve, automate, or streamline HR workflows and processes is a plus.
• Experience handling employee relations matters, including staff termination cases, is an advantage.
• Passion for games and the gaming industry.