HR Manager (Mandarin Speaker)

Elitez Pte Ltd; Jakarta Utara; On-site; IDR 600,000,000 - 1,000,000,000; Full time

Job summary

Elitez Pte Ltd invites an experienced HR Manager to oversee the full spectrum of HR across Jakarta and Surabaya, including project sites. You will work with regional leadership to implement policy, ensure compliance with Indonesian labour laws, and drive workforce planning.

This role requires strong multi-location coordination, hands-on payroll and benefits management, recruitment, training, and performance programs to support business expansion.

Qualifications

• Minimum of 5–8 years of relevant HR experience, including at least 3 years in a managerial or leadership role.
• Strong knowledge of Indonesian labour laws and compliance.
• Experience supporting multiple offices is preferred.

Responsibilities

• Oversee the full spectrum of HR functions for Jakarta and Surabaya operations.
• Manage daily HR operations including records, attendance, payroll coordination and benefits.
• Develop and review HR policies and SOPs across locations.

Skills

HR management

Indonesian labour law

Multisite coordination

Recruitment

Payroll administration

Policy development

Education

Bachelor's Degree in Human Resources Management

Job description

About the Job

Our Regional Office is based in Kuala Lumpur, Malaysia, with two offices in Indonesia, located in Surabaya and Jakarta. We are looking for an experienced HR Manager to oversee the full spectrum of HR functions across both offices, including employees based at project sites. As the senior HR representative in Indonesia, you will be responsible for both strategic HR planning and day-to-day HR operations. You will work closely with the Indonesia Managing Director while ensuring alignment with regional HR policies and guidelines established by our Kuala Lumpur office. The ideal candidate should have strong HR management experience in a large or well-established organisation, a solid understanding of Indonesian labour laws, and the ability to work independently in multi-location business environment.

Key Responsibilities

Oversee the full spectrum of HR functions for our Jakarta and Surabaya operations.

Manage daily HR operations, including employee records, attendance, leave administration, employment contracts, payroll coordination and employee benefits.

Develop, implement and review HR policies, procedures and standard operating procedures (SOPs).

Standardise HR practices and processes across both locations in Indonesia.

Ensure compliance with Indonesian labour laws, manpower regulations and statutory requirements.

Oversee compliance with BPJS Kesehatan, BPJS Ketenagakerjaan, Tunjangan Hari Raya (THR) and other applicable statutory obligations.

Handle employee grievances, disputes, misconduct investigations and disciplinary matters professionally.

Liaise with government authorities, legal advisers and relevant external parties when required.

Advise management on employment-related risks and recommend appropriate corrective actions.

Work closely with department heads to identify manpower requirements and recruitment priorities.

Manage the end-to-end recruitment process, including candidate sourcing, screening, interviews, salary negotiations and onboarding.

Support recruitment for management, engineering, technical, sales, operations and administrative positions.

Develop manpower plans to support business expansion and operational requirements.

Develop and implement employee performance management systems, including KPIs, performance appraisals and probation evaluations.

Identify training needs and implement employee training and development programmes.

Support talent management, succession planning and employee retention initiatives.

Promote employee productivity, accountability and continuous improvement.

Oversee monthly payroll preparation and verification to ensure accuracy and timely salary payments.

Manage employee compensation, allowances, overtime and benefits administration.

Review salary structures and support annual salary reviews and bonus exercises.

Ensure statutory contributions and payroll-related obligations are accurately managed.

Monitor manpower costs and support HR budgeting and cost control.

Review organisational structures, departmental responsibilities and job descriptions.

Identify gaps in existing HR processes and recommend improvements.

Support the implementation and monitoring of departmental KPIs.

Improve HR workflows, internal controls and reporting systems.

Support organisational restructuring, manpower optimisation and business expansion initiatives.

Act as the main HR liaison between Indonesia operations and the Regional HR Office in Kuala Lumpur.

Ensure local HR practices are aligned with regional HR policies while complying with Indonesian labour laws.

Prepare monthly HR reports covering headcount, recruitment, employee turnover, attendance, overtime, training and employee performance. Participate in regional HR meetings and provide regular updates on HR matters.

Support regional HR projects, policy implementation and HR system improvements.

Who We Are Looking For

Bachelor's Degree in Human Resources Management, Business Administration, Psychology, Law or a related discipline.

Minimum of 5–8 years of relevant HR experience, including at least 3 years in a managerial or leadership role.

Must have HR management experience in a large company or well-established organisation, regardless of industry.

Experience in cooling towers, HVAC, engineering, manufacturing, construction or other industrial sectors will be an added advantage.

Proven experience in managing the full spectrum of HR functions.

Strong knowledge of Indonesian labour laws, statutory requirements and HR compliance.

Experience supporting multiple offices, branches or business locations is preferred.

Experience working in a multinational company or regional business environment will be an advantage.

Strong leadership, communication, problem-solving and interpersonal skills.

Ability to work independently, manage multiple priorities and collaborate effectively with senior management.

Language Requirements

Mandarin Chinese – Mandatory: Must be able to communicate effectively with Chinese-speaking management and stakeholders.

Bahasa Indonesia – Mandatory: Fluent in both spoken and written Bahasa Indonesia.

English – Preferred: Good communication skills for reporting and coordination with the Regional HR Office in Kuala Lumpur.

Opportunities to work closely with regional management and contribute to the growth of our Indonesia operations.