HR GA Senior Manager

Tap Growth ai; Kuta; On-site; IDR 30,000,000 - 60,000,000; Full time

Job summary

Tap Growth ai is hiring an HR GA Senior Manager in Bali, Indonesia to lead local HR operations and general affairs. The role covers payroll, statutory payments, recruitment, onboarding, and employee relations in alignment with Indonesian regulations.

As the local HR representative, you will manage BPJS administration, expatriate HR processes, and records, while coordinating with the global Head of People on policies and local implementation.

Qualifications

• Experience in HR operations and general affairs leadership
• Strong knowledge of Indonesian labour, employment, tax, and regulatory requirements
• Experience managing payroll, benefits, and BPJS processes
• Ability to handle employee relations, disciplinary procedures, and offboarding

Responsibilities

• Lead local HR operations and compliance for the Bali team in line with Indonesian regulations
• Manage end-to-end payroll and benefits administration, including tax withholding and BPJS
• Oversee local recruitment, interviewing, onboarding, and new-hire processes aligned with global People framework
• Handle employee relations as the primary local HR contact and escalate complex matters
• Manage expatriate HR administration including KITAS processing and renewals
• Oversee attendance, leave, overtime, and compliance with working hours
• Advise management on local HR and employment matters
• Coordinate HR policies with the Head of People and implement locally
• Manage BPJS administration for health and employment benefits
• Maintain accurate employee records and comply with data protection laws
• Prepare and submit mandatory manpower reports to authorities
• Review and update HR policies and SOPs to regulatory changes
• Manage company regulations and related registrations with Disnaker
• Oversee General Affairs operations, facilities, maintenance, and supplies
• Lead office lease negotiations and due diligence for new spaces
• Coordinate travel and relocation logistics for employees
• Maintain organized administrative documentation and correspondence
• Plan local employee activities aligned with the global People calendar

Job description

We're Hiring: HR GA Senior Manager!

We are looking for an experienced and strategic HR GA Senior Manager to lead our Human Resources and General Affairs functions. The ideal candidate will have a proven track record in managing HR operations, driving organizational effectiveness, and fostering a positive work environment. Join us in Kuta, Indonesia and help shape our people-centric culture.

Location: Bali, Indonesia
Work Mode: Work from Office
Role: HR GA Senior Manager

What You'll Do:

• Lead local HR operations and compliance for the Bali team, ensuring alignment with Indonesian labour, employment, tax, and regulatory requirements.
• Manage end-to-end payroll and benefits administration, including salary calculation, tax withholding, BPJS contributions, and timely statutory payments.
• Oversee local recruitment and onboarding, including job postings, interview coordination, candidate selection, and onboarding programs aligned with the global People framework.
• Handle employee relations matters as the primary local HR contact, including disciplinary procedures such as SP1, SP2, and SP3, with complex matters escalated to the Head of People.
• Manage employee offboarding and termination processes, including severance/pesangon calculations, required documentation, notice periods, and compliance with Indonesian employment regulations.
• Draft, review, and maintain employment contracts, including PKWT and PKWTT, ensuring compliance with labour regulations, company policies, and relevant Disnaker requirements.
• Manage expatriate HR administration, including KITAS processing and renewals and other related immigration and compliance requirements.
• Oversee attendance, leave, absenteeism, and overtime, ensuring compliance with company policies and legally permitted working hours.
• Advise management on local HR and employment matters, highlighting potential compliance issues and ensuring appropriate action is taken.
• Act as the local HR representative/spokesperson, coordinating with the global Head of People on HR policies, employee matters, and local implementation
• Manage BPJS administration for both BPJS Kesehatan and BPJS Ketenagakerjaan, including employee enrolment, termination, and updates to employee status or salary through SIPP and e-Dabu.
• Maintain accurate and compliant employee records, covering personal data, payroll, tax, and BPJS information in accordance with Indonesia’s Personal Data Protection Law (UU PDP).
• Prepare and submit mandatory manpower reports, including WLKP reporting to the Ministry of Manpower within the required deadlines.
• Review and update HR policies and SOPs to ensure alignment with the latest Indonesian employment regulations and actual business operations, in coordination with the Head of People.
• Manage statutory employee payments, including THR and PKWT compensation, ensuring accurate calculations and timely payment in accordance with Indonesian regulations.
• Manage the Company Regulation (Peraturan Perusahaan), including drafting, registration, maintenance, renewal, and re-registration with the relevant Disnaker authorities.

General Affair & Administration:

Oversee day-to-day General Affairs operations for the Bali offices, including office facilities, maintenance, supplies, and workplace requirements.

• Conduct due diligence for new office and store locations, including reviewing lease/purchase agreements, verifying property ownership and landlord authority, assessing commercial terms, and identifying potential legal or financial risks.
• Lead office and store lease negotiations, covering rental rates, contractual terms, addenda, and required consent letters to safeguard the company’s occupancy rights.
• Coordinate employee travel and relocation arrangements, including transportation, accommodation, and other related logistics.
• Maintain organized administrative documentation and correspondence supporting the company’s local operations.
• Plan and coordinate local employee activities and events, ensuring alignment with the company’s global People calendar and initiatives.