Senior HR Generalist / HRGA Manager

PT. Aesthetic Home Indonesia; Pluit; On-site; IDR 450,000,000 - 750,000,000; Full time

Job summary

PT. Aesthetic Home Indonesia is seeking an experienced Senior HR Generalist / HRGA Manager to independently lead HR operations in Indonesia.

The role covers end-to-end employee lifecycle, compliance, payroll coordination, and employee relations. The ideal candidate will be hands-on, structured, and comfortable operating in a dynamic, growing organization, with strong knowledge of Indonesian labor law and policy development.

Qualifications

• Bachelor's degree in HR, Psychology, Law, Business Administration, or related field.
• Minimum 5 years HR experience in HR Generalist/Operations/HRGA functions.
• Experience independently managing multiple HR functions or acting as main HR PIC.
• Strong knowledge of Indonesian labor law, PKWT/PKWTT, BPJS, payroll and compliance.
• Excellent written and spoken Bahasa Indonesia and English.

Responsibilities

• Oversee full employee lifecycle including recruitment, onboarding, probation, contracts, renewal, movement, and offboarding.
• Ensure HR practices, contracts, policies, and procedures comply with Indonesian labor laws and regulations.
• Handle employee relations, grievances, disciplinary matters, and workplace issues objectively.
• Advise management on HR risks and appropriate actions.
• Lead performance management, probation reviews, and regular check-ins.
• Lead recruitment activities and coordinate with hiring managers to fulfill manpower needs.
• Develop, review, and maintain HR policies, SOPs, documentation, and controls.
• Identify gaps in HR processes and implement improvements or digital solutions.
• Maintain confidential employee data and audit trails.
• Coordinate employee engagement and internal communications; oversee general affairs.

Skills

HR Generalist

HR Operations

Payroll Coordination

Indonesian Labor Law

Employee Relations

Recruitment

Policy & SOP Development

HR Analytics / Data reporting

MS Excel / Google Sheets

English Communication

Education

Bachelor's degree in HR, Psychology, Law, Business Administration, Management, or related field

Tools

HRIS / Payroll Software

Microsoft Excel

Google Sheets

Job description

We are looking for an experienced Senior HR Generalist / HRGA Manager to independently manage and strengthen HR operations in Indonesia.

This role will oversee the full employee lifecycle, HR compliance, employee relations, payroll coordination, recruitment, performance management, and general affairs. Beyond daily HR operations, this position is expected to identify HR risks, improve existing processes, establish policies and SOPs, and provide practical HR recommendations to management.

The ideal candidate is hands-on, structured, trustworthy, and comfortable working independently in a dynamic and growing organization.

Key Responsibilities

• Manage the full employee lifecycle, including recruitment, onboarding, probation, employment contracts, contract renewal, employee movement, and offboarding.
• Ensure HR practices, employment contracts, policies, and procedures comply with Indonesian labor laws and applicable regulations.
• Handle employee relations matters, grievances, disciplinary cases, and workplace issues objectively and professionally.
• Advise management on HR-related matters, employee issues, compliance risks, and appropriate courses of action.
• Manage and improve performance management processes, including probation reviews, regular employee check-ins, performance evaluations, and follow-up actions.
• Lead recruitment activities and coordinate with hiring managers to fulfill manpower requirements.
• Develop, review, and maintain HR policies, SOPs, templates, documentation, and internal HR controls.
• Identify gaps or inefficiencies in existing HR processes and implement practical improvements or digital solutions.
• Maintain accurate and confidential employee data and ensure proper HR documentation and audit trails.
• Plan and coordinate employee engagement, internal communication, and team activities.
• Oversee General Affairs, including office facilities, assets, vendors, supplies, and other operational requirements.
• Prepare HR reports and provide relevant workforce insights to management.
• Support other organizational and people-related initiatives as required.

Requirements

• Bachelor's degree in Human Resources, Psychology, Law, Business Administration, Management, or related field.
• Minimum 5 years of HR experience preferably with strong exposure to HR Generalist, HR Operations, or HRGA functions.
• Prior experience independently managing multiple HR functions or acting as the main HR PIC is highly preferred.
• Strong practical knowledge of Indonesian labor law, PKWT/PKWTT, compensation, termination procedures, BPJS, payroll, and HR compliance.
• Hands-on experience handling employee relations and sensitive HR cases.
• Strong problem-solving and judgment skills, with the ability to balance employee concerns, legal compliance, and business needs.
• Able to communicate HR risks and recommendations confidently and objectively to management.
• Strong ownership, attention to detail, confidentiality, and follow-through.
• Comfortable building and improving processes rather than only following existing procedures.
• Proficient in Microsoft Excel/Google Sheets and comfortable working with HR data and reports.
• Able to work independently, prioritize multiple responsibilities, and operate effectively in a fast-changing environment.
• Good written and verbal communication skills in Bahasa Indonesia and English.
• Mandarin proficiency is a plus.