Hotel Operations Executive - Balikpapan

PT Commeasure Solutions Indonesia; Balikpapan; On-site; IDR 78,120,000 - 133,920,000; Full time

Job summary

RedDoorz Indonesia is seeking a Hotel Operations Specialist in Balikpapan to support daily hotel operations across the city while meeting RedDoorz SOPs and standards.

You will monitor property quality, supervise operational tasks in star-rated hotels, and work closely with hotel teams to improve guest experience, support property management, and assist local marketing efforts. Travel for field visits will be required as needed.

Qualifications

• 2-3 years experience in Hotel Management and Account Management.
• Supervise operational tasks in a Star rating Hotel.
• Adaptability to a dynamic and fast-paced environment.
• Fluency in written and spoken English is a plus.

Responsibilities

• Monitor the quality of properties to ensure they meet our standards.
• Support property management and local marketing efforts; coordinate with hotel teams.
• Conduct field visits and follow-ups to ensure compliance and address issues.
• Ensure daily hotel operations align with RedDoorz SOPs and standards.

Skills

Hotel Management

Account Management

Field supervision

Adaptability

English proficiency

Education

Bachelor's degree in Hospitality/Tourism or related fields

Job description

Supports daily hotel operations (city-wide area) to ensure they meet RedDoorz Operational SOPs & standards.

Monitor the quality of properties to ensure they meet our standards.

Works closely with hotel teams to improve guest experience and support property management and local marketing efforts.

Conduct field visits and follow-ups with properties to ensure compliance and address any issues.

Requirements:

2-3 years experience in Hotel Management, Account Management.

Ability to supervise operational things in Star rating Hotel.

A bachelor's degree is required, with preference for those in Hospitality,Tourism, or related fields.

Adaptability to a dynamic and fast-paced environment.

Fluency in written and spoken English will be point plus.

Availability to do business trip when needed.

Unlock job insights

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Your application will include the following questions:

• Berapa gaji bulanan yang kamu inginkan?
• Kualifikasi mana yang kamu miliki?
• Apakah kamu memiliki pengalaman Inspeksi Lapangan?
• Apakah kamu bersedia bepergian untuk pekerjaan ini saat dibutuhkan?

Hotel & Accommodation Services 101-1,000 employees

RedDoorz is an ecosystem that benefits both travelers and stay partners.

Customers who book RedDoorz can expect to enjoy a great experience across all our properties at the best affordable prices in the market, while enjoying a set of standardized amenities which include free wifi, clean spotless rooms, comfy beds, TV and daily mineral water. Our mobile app (download it free, for Android and iOS) allows users to book a room in just a few steps, providing a safe and hassle-free experience while earning loyalty points for future stays too!

We now have several brands under RedDoorz: Urban View, Lavana, Sans, etc.

RedDoorz is an ecosystem that benefits both travelers and stay partners.

Customers who book RedDoorz can expect to enjoy a great experience across all our properties at the best affordable prices in the market, while enjoying a set of standardized amenities which include free wifi, clean spotless rooms, comfy beds, TV and daily mineral water. Our mobile app (download it free, for Android and iOS) allows users to book a room in just a few steps, providing a safe and hassle-free experience while earning loyalty points for future stays too!

We now have several brands under RedDoorz: Urban View, Lavana, Sans, etc.

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