Hotel Guest Experience & Sales Leader

Pt. Drw Corpora Indonesia; Indonesia; On-site; IDR 50,220,000 - 72,540,000; Full time

Job summary

Marriott International in Bali is seeking a Guest Experience Expert to deliver memorable stays. You will engage with guests, assist with requests, and help ensure smooth check-in and check-out processes.

The role emphasizes proactive service, professional appearance, and a passion for hospitality, guiding guests to local experiences and hotel amenities while maintaining high standards of guest satisfaction.

Responsibilities

• Assist guests with requests throughout their stay.
• Coordinate with hotel teams to ensure smooth check-in/out.
• Prepare reports on guest feedback and service standards.

Job description

Marriott International in Bali is seeking a Guest Experience Expert to deliver memorable stays. You will engage with guests, assist with requests, and help ensure smooth check-in and check-out processes.

The role emphasizes proactive service, professional appearance, and a passion for hospitality, guiding guests to local experiences and hotel amenities while maintaining high standards of guest satisfaction.