Hotel General Manager: Strategy, Growth & Operations Leadership

Pengiklan Anonim; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 1,000,000,000 - 1,600,000,000; Full time

Job summary

Marriott Hotels Surabaya seeks a General Manager to lead hotel operations, guest and employee satisfaction, HR, financial performance, and revenue generation. The role drives strategy, sales, F&B, and service delivery to ensure ROI for Marriott and owners.

Strong leadership and market knowledge are essential for building a high-performance team. The successful candidate will have extensive experience in hotel management in Indonesia or Asia Pacific, with proven skills in sales, marketing, and

Qualifications

• Experience leading hotel operations in Indonesia or Asia Pacific preferred.
• Strong sales & marketing leadership, F&B flair, and financial acumen required.
• Education: related degree with extensive senior management experience.

Responsibilities

• Develop and execute property business plans aligned with Marriott strategy.
• Lead property leadership team; drive guest satisfaction and profitability.
• Oversee revenue management, pricing, and cost controls to maximize yield.
• Foster owner relations with proactive communication and performance reporting.
• Coach executives; implement development plans and succession planning.
• Monitor market trends and competitor activity to sustain market share.
• Ensure compliance with Marriott policies, standards and brand initiatives.

Skills

Leadership

Sales & Marketing

F&B Flair

Financial Acumen

Education

2-year degree in Business Admin / Hotel & Restaurant Mgmt

Bachelor’s degree in Business Admin / Hotel & Restaurant Mgmt

Job description

Marriott Hotels Surabaya seeks a General Manager to lead hotel operations, guest and employee satisfaction, HR, financial performance, and revenue generation. The role drives strategy, sales, F&B, and service delivery to ensure ROI for Marriott and owners.

Strong leadership and market knowledge are essential for building a high-performance team. The successful candidate will have extensive experience in hotel management in Indonesia or Asia Pacific, with proven skills in sales, marketing, and