Hospitality Operations Lead - F&B & Boutique Villa Bali

Cafe Organic Bali; Tabanan; On-site; IDR 101,556,000 - 121,644,000; Full time

Job summary

Cafe Organic Bali is seeking an experienced Operations Manager to oversee our F&B and boutique accommodation operations in Jatiluwih, Bali. This hands-on role focuses on building operations from the ground up, developing a strong team, and upholding high hospitality standards.

You will manage daily F&B and accommodation activities, recruit and train staff, implement SOPs, and coordinate across departments to ensure exceptional guest experiences and smooth daily performance.

Qualifications

• Minimum 4 years of experience in a managerial position.
• Proven experience in the F&B and hospitality/accommodation industry.
• Previous experience managing a small hotel, villa, boutique accommodation, or similar property is highly preferred.
• Comfortable managing a small accommodation property with approximately 3 rooms.

Responsibilities

• Oversee and manage daily F&B and accommodation operations.
• Recruit, build, train, and develop the operational team from scratch.
• Establish Standard Operating Procedures (SOPs) and service standards.
• Manage staff performance, scheduling, attendance, and training.
• Monitor operational performance and ensure service quality.
• Maintain guest satisfaction and handle operational issues effectively.
• Coordinate across departments and report directly to management.
• Identify opportunities to improve operational efficiency and business performance.

Skills

Leadership

Operational management

Problem-solving

Communication

People management

Job description

Cafe Organic Bali is seeking an experienced Operations Manager to oversee our F&B and boutique accommodation operations in Jatiluwih, Bali. This hands-on role focuses on building operations from the ground up, developing a strong team, and upholding high hospitality standards.

You will manage daily F&B and accommodation activities, recruit and train staff, implement SOPs, and coordinate across departments to ensure exceptional guest experiences and smooth daily performance.