Hospitality Officer (Placed for Solve Employment!)

Solve Education; Indonesia; On-site; IDR 122,760,000 - 446,400,000; Full time

Benefits offered by this job

Salary range Rp11,000,000–Rp40,000,000

Accommodation provided

Transportation provided

Visa sponsorship

Health insurance

Meals provided

Job summary

Solve Employment is hiring Hospitality Officers for multiple placements with international employers. Roles include Restaurant Host, Server, Barista, Kitchen Steward, Commis Chef, and Chef & Cook Assistant. You will support guest service, F&B operations, and kitchen functions to deliver exceptional experiences.

We value flexibility, english proficiency, and a customer‑focused approach. Roles involve rotating shifts, with visa sponsorship and international deployment support provided by Solve

Qualifications

• Education: Minimum Senior High School (SMA/SMK). A Diploma or Bachelor's in Hospitality, Tourism, Culinary Arts, Customer Service, or related field is an advantage.
• Experience: 1–2 years in hospitality, F&B, cafés, restaurants, hotels, or customer service; some placements may require more depending on the employer.
• Language: Basic to fluent English; additional languages (Arabic, Korean) are an advantage.
• Customer Service: Excellent interpersonal and communication skills to deliver warm, professional service.
• Technical Skills: Comfortable with hospitality tech including POS, reservations platforms, tablets, etc.
• Industry Knowledge: Understanding of food safety, hygiene, and workplace safety standards.
• Flexibility: Able to work rotating shifts, weekends, holidays, and stand for long periods.
• Additional Skills: Experience in coffee prep, latte art, culinary ops, or kitchen equipment is welcomed.

Responsibilities

• Deliver warm, professional guest service to create a welcoming experience.
• Help with front-of-house operations: seating, reservations, and guest information.
• Support food & beverage service according to company standards and procedures.
• Operate POS systems, reservation platforms, tablets, and other hospitality tech.
• Maintain cleanliness and hygiene across dining, café, kitchen, and service areas.
• Collaborate with kitchen and service teams to ensure smooth workflow.
• Respond promptly to guest requests and feedback with a positive attitude.
• Follow safety procedures and food safety regulations.
• Assist with inventory, equipment maintenance, and stock replenishment.

Skills

Customer service

Flexibility

English language

Hospitality technology

Communication

Education

Senior High School (SMA/SMK)

Diploma or Bachelor's in Hospitality/Tourism/Culinary Arts/Customer Service

Tools

POS systems

Reservation platforms

Tablets

Job description

Solve Employment is hiring Hospitality Officers for multiple hospitality placements with international employers. Available hospitality specializations include:

• Restaurant Host
• Server
• Barista
• Kitchen Steward
• Commis Chef
• Chef & Cook Assistant

Depending on your experience, skills, and the employer's requirements, you can apply for the hospitality specialization that best matches your background. Whether your expertise is in guest service, food & beverage operations, coffee preparation, or kitchen support, you'll become part of a professional hospitality team committed to delivering exceptional customer experiences and maintaining high operational standards.

What You'll Be Responsible For

You'll contribute to delivering outstanding hospitality experiences by supporting daily operations across guest service, food and beverage, or kitchen functions. Depending on your assigned role, you'll help ensure smooth operations while maintaining high standards of service, quality, and professionalism.

Guest Service: Deliver warm, professional, and attentive service to create a welcoming and memorable experience for every guest.

Front-of-House Operations: Welcome guests, manage reservations or waiting lists, coordinate seating arrangements, and provide accurate information when required.

Food & Beverage Service: Prepare, serve, or assist with food and beverages according to company recipes, quality standards, and service procedures.

Hospitality Operations: Operate POS systems, reservation platforms, tablets, or other hospitality technology accurately and efficiently to support daily operations.

Cleanliness & Hygiene: Maintain cleanliness and hygiene across dining, café, kitchen, and service areas while following food safety and sanitation standards.

Team Collaboration: Work closely with kitchen, service, and operational teams to ensure efficient workflow and an excellent guest experience.

Guest Relations: Respond promptly and professionally to guest requests, questions, and feedback while maintaining a positive attitude.

Safety & Compliance: Follow workplace safety procedures, food safety regulations, and company policies at all times.

Operational Support: Assist with inventory management, equipment maintenance, stock replenishment, and other operational tasks assigned by your supervisor.

What We Expect

This role requires someone who is customer-focused, adaptable, and passionate about delivering exceptional guest experiences. You'll represent both Solve Employment and our international hospitality partners by providing professional service while maintaining high operational and hospitality standards in a dynamic working environment.

• Education: Minimum Senior High School (SMA/SMK) education. A Diploma or Bachelor's degree in Hospitality, Tourism, Culinary Arts, Customer Service, or a related field is considered an advantage.
• Experience: At least 1–2 years of experience in hospitality, food and beverage, cafés, restaurants, hotels, or customer service. Some placements may require additional experience depending on the employer.
• Language: Basic to fluent English proficiency, depending on the placement. Additional language skills, such as Arabic or Korean, are considered an advantage.
• Customer Service: Demonstrates excellent interpersonal and communication skills with the ability to deliver warm, professional, and attentive service to guests from diverse backgrounds.
• Technical Skills: Comfortable using hospitality technology, including POS systems, reservation platforms, tablets, or other operational tools relevant to the assigned role.
• Industry Knowledge: Understanding of food safety, hygiene practices, and workplace safety standards within hospitality operations.
• Flexibility: Comfortable working rotating shifts, weekends, public holidays, and standing for extended periods in a fast‑paced hospitality environment.
• Additional Skills: Experience in coffee preparation, latte art, culinary operations, or commercial kitchen equipment is welcomed but not required for every placement.

What You'll Get

We provide a competitive employment package designed to help you build a successful international career in the hospitality industry.

• Salary: Earn between Rp11,000,000 and Rp40,000,000 per month, depending on your assigned role, qualifications, experience, placement country, and overtime eligibility.
• Performance Bonus: Performance-based or yearly bonus provided where applicable.
• Accommodation: Fully provided by the employer.
• Transportation: Transportation or transportation allowance provided, depending on the employer.
• Visa & Work Permit: Visa sponsorship and work permit assistance throughout the deployment process.
• Insurance: Health and work insurance provided in accordance with local employment regulations.
• Meals: Meals or meal allowance provided based on the employer's policy.

If you're ready to build an international hospitality career and make a meaningful impact through excellent service, we'd be excited to help you take the next step. Ready to start your international hospitality career? Browse our available hospitality opportunities and apply for the position that best matches your skills and experience here: https://solveemployment.com/jobs/#all-jobs

Looking for other overseas opportunities? Explore our latest Healthcare Jobs, Hospitality Jobs, and Engineering Jobs through Solve Employment.