Hospitality Intern: RB&E Guest Service & Operations

Mandarin Oriental Hotel Group Limited; Pluit; On-site; IDR 33,480,000 - 46,872,000; Part time

Job summary

Mandarin Oriental Jakarta is seeking a Restaurants, Bars & Experiences Intern to support daily RB&E operations, assist in delivering exceptional guest experiences, and coordinate across outlets to uphold MO’s high service standards.

You will report to the RB&E Manager, work with outlet teams, and participate in administrative tasks, inventory tracking, and service flow coordination, gaining hands-on hospitality experience in a luxury hotel environment.

Qualifications

• Pursuing or recently completed degree in Hospitality Management, Tourism, Culinary Arts, or related field.
• Strong interest in Restaurants, Bars & Experiences operations and hospitality service excellence.
• Good command of English with basic communication skills.

Responsibilities

• Assist in daily RB&E operations and banqueting services.
• Support service teams to deliver high-quality guest experiences.
• Coordinate with kitchen and service teams to ensure smooth service flow.

Skills

Guest service

Team coordination

English language

Education

Hospitality Management

Tourism

Culinary Arts

Job description

Mandarin Oriental Jakarta is seeking a Restaurants, Bars & Experiences Intern to support daily RB&E operations, assist in delivering exceptional guest experiences, and coordinate across outlets to uphold MO’s high service standards.

You will report to the RB&E Manager, work with outlet teams, and participate in administrative tasks, inventory tracking, and service flow coordination, gaining hands-on hospitality experience in a luxury hotel environment.