Guest Service Attendant

Impi Hotels; Tangerang; Hybrid; IDR 36,900,000 - 55,350,000; Part time

Job summary

Impi Hotels in Tangerang is seeking a Front Office Daily Worker to support guest services and ensure smooth operations across lobby and related departments. You will collaborate with the front desk, housekeeping, and other hotel teams to help guests with check-in, transportation, and special requests, delivering a welcoming and efficient guest experience throughout the stay.

The ideal candidate has a Diploma I in a related field, at least one year of relevant experience, strong leadership, and

Qualifications

• Diploma I in related field.
• Minimum 1 year of experience in the same position.
• Strong leadership and ability to speak English.
• Hands-on team player with a positive attitude and discipline.
• Able to join immediately.

Responsibilities

• Work closely with the front desk, housekeeping, and other hotel departments to ensure seamless guest experiences.
• Respond promptly to guest inquiries or requests, such as arranging transportation, booking reservations, or providing additional amenities.
• Assist guests with check-in and check-out processes, ensuring efficiency and accuracy.
• Greet guests warmly upon arrival and provide a friendly and professional demeanor throughout their stay.
• Ensure the lobby and public areas are clean, organized, and guest-ready.

Skills

Leadership

English language

Education

Diploma I related major

Job description

Job Category

Job Type

Posted Date

Job ID

FO

Daily Worker

AMN - FO - 008

About the Company

impi Management is a Bali based hospitality management company. Our significant growth has been firmly established due to our commitment of exceeding guests’ expectations by delivering such exceptional experiences and the willingness to go extra miles for them because we believe that our guests are part of our extended family.

Job Descriptions

• Work closely with the front desk, housekeeping, and other hotel departments to ensure seamless guest experiences.
• Respond promptly to guest inquiries or requests, such as arranging transportation, booking reservations, or providing additional amenities.
• Assist guests with check-in and check-out processes, ensuring efficiency and accuracy.
• Greet guests warmly upon arrival and provide a friendly and professional demeanor throughout their stay.
• Ensure the lobby and public areas are clean, organized, and guest-ready.

Requirements

• Maximum 35 years old
• Minimum education Diploma I related major.
• Have a year of experience in the same position.
• Have strong leadership, and skills to speak English.
• Hands-on team player with a positive attitude, hard worker, and discipline.
• Proactive and willing to take on challenges.
• Able to join immediately.