Guest Experience Host — Bali Hospitality

Impi Hotels; Tangerang; Hybrid; IDR 36,900,000 - 55,350,000; Part time

Job summary

Impi Hotels in Tangerang is seeking a Front Office Daily Worker to support guest services and ensure smooth operations across lobby and related departments. You will collaborate with the front desk, housekeeping, and other hotel teams to help guests with check-in, transportation, and special requests, delivering a welcoming and efficient guest experience throughout the stay.

The ideal candidate has a Diploma I in a related field, at least one year of relevant experience, strong leadership, and

Qualifications

• Diploma I in related field.
• Minimum 1 year of experience in the same position.
• Strong leadership and ability to speak English.
• Hands-on team player with a positive attitude and discipline.
• Able to join immediately.

Responsibilities

• Work closely with the front desk, housekeeping, and other hotel departments to ensure seamless guest experiences.
• Respond promptly to guest inquiries or requests, such as arranging transportation, booking reservations, or providing additional amenities.
• Assist guests with check-in and check-out processes, ensuring efficiency and accuracy.
• Greet guests warmly upon arrival and provide a friendly and professional demeanor throughout their stay.
• Ensure the lobby and public areas are clean, organized, and guest-ready.

Skills

Leadership

English language

Education

Diploma I related major

Job description

Impi Hotels in Tangerang is seeking a Front Office Daily Worker to support guest services and ensure smooth operations across lobby and related departments. You will collaborate with the front desk, housekeeping, and other hotel teams to help guests with check-in, transportation, and special requests, delivering a welcoming and efficient guest experience throughout the stay.

The ideal candidate has a Diploma I in a related field, at least one year of relevant experience, strong leadership, and