Front Desk Agent/Receptionist

Impi Hotels; Tangerang; Hybrid; IDR 14,760,000 - 27,675,000; Part time

Job summary

Impi Hotels is seeking a Front Office Daily Worker for our pre-opening team in Seminyak, Bali. You will work closely with the front desk and other hotel departments to ensure seamless guest experiences and respond promptly to inquiries.

Greet guests warmly, assist with check-in/check-out, and maintain a clean, guest-friendly lobby and public areas. Prior experience in a star-rated hotel and fluency in English are preferred.

Qualifications

• Minimum 1–2 years in the same role at a star-rated hotel; pre-opening experience is a plus.
• SMK or Diploma graduate in Hospitality/Tourism.
• Fluent English and good communication with guests.

Responsibilities

• Collaborate with front desk, housekeeping and other departments for seamless guest experiences.
• Respond promptly to guest inquiries and arrange transportation, bookings, or amenities.
• Assist guests with check-in/check-out efficiently and accurately.
• Greet guests warmly and maintain a professional demeanor throughout stay.
• Keep lobby and public areas clean, organized and guest-ready.

Skills

Guest service

Communication

Teamwork

Instruction-following

Education

SMK/ Diploma in Hospitality/Tourism

Tools

VHP system

Job description

Job Category

Job Type

Posted Date

Job ID

FO

Daily Worker

IMPI - FO - 016

About the Company

We are inviting dynamic, high-integrity, and passionate hospitality professionals to join us as part of our founding Pre-Opening Team in the heart of Seminyak. Be an essential part of our journey as we build the very best standard of service.

Job Descriptions

• Work closely with the front desk, housekeeping, and other hotel departments to ensure seamless guest experiences.
• Respond promptly to guest inquiries or requests, such as arranging transportation, booking reservations, or providing additional amenities.
• Assist guests with check-in and check-out processes, ensuring efficiency and accuracy.
• Greet guests warmly upon arrival and provide a friendly and professional demeanor throughout their stay.
• Ensure the lobby and public areas are clean, organized, and guest-ready.

Requirements

• Must be proficient in, and have hands-on experience with, the VHP (Visual Hotel Program) system.
• Honest, highly disciplined, committed, and hardworking.
• A positive attitude, with a willingness to listen to and follow instructions from supervisors.
• Minimum 1–2 years of experience in the same position at a star-rated hotel (pre-opening experience is an advantage).
• Minimum Vocational High School (SMK) or Diploma graduate in Hospitality/Tourism.
• Good communication skills and fluent English (proficiency in other foreign languages is an advantage).
• Attractive, neat, and friendly appearance, with a strong guest service orientation.
• Based in Bali (preferably in the Badung/Denpasar area).