Guest Reservations Specialist — Flexible Shifts

AccorHotels Indonesia; Jakarta Selatan; In loco; IDR 27.675.000 - 55.350.000; Tempo pieno

Descrizione del lavoro

AccorHotels Indonesia is looking for a Reservation Agent – Daily Worker in Jakarta to support the Reservations and Front Office teams. You will handle room reservations efficiently and ensure accuracy according to hotel standards, contributing to high occupancy and guest satisfaction.

Fresh graduates are welcome; a Diploma in Hospitality is preferred. Strong English and Bahasa Indonesia, good communication skills, and ability to multitask in a fast-paced environment are essential for success.

Competenze

• Diploma in Hospitality Management preferred.
• Fresh graduates welcome; experience in reservations is a plus.
• Strong English and Bahasa Indonesia, both written and spoken.
• Basic computer skills; knowledge of PMS is an advantage.

Mansioni

• Handle room reservations efficiently and accurately according to hotel standards.
• Support Reservations and Front Office teams to maximize occupancy.
• Maintain accurate reservation records and communicate guest needs.

Conoscenze

Communication

Customer service

Multitasking

Teamwork

Telephone etiquette

Formazione

Diploma in Hospitality Management

Strumenti

MS Office

PMS systems

Descrizione del lavoro

AccorHotels Indonesia is looking for a Reservation Agent – Daily Worker in Jakarta to support the Reservations and Front Office teams. You will handle room reservations efficiently and ensure accuracy according to hotel standards, contributing to high occupancy and guest satisfaction.

Fresh graduates are welcome; a Diploma in Hospitality is preferred. Strong English and Bahasa Indonesia, good communication skills, and ability to multitask in a fast-paced environment are essential for success.