Guest Experience & Service Flow Lead

LYD Bali Group; Indonesia; On-site; IDR 72,000,000 - 120,000,000; Full time

Job summary

LYD Bali Group in Bali, Indonesia is seeking a capable hospitality supervisor to thrive under pressure and keep the kitchen-to-table flow seamless during peak service. You will leverage your experience in F&B and public relations to ensure top-notch guest experience, with strong communication, organization, and proficiency with POS systems.

The role requires a detail-oriented mindset, a passion for quality, and the ability to coordinate effectively with kitchen and service teams to deliver

Qualifications

• Experience in hospitality/F&B service, ideally with supervisory exposure.
• Proven experience in public relations or related fields.
• Excellent communication & organizational skills.
• Ability to thrive in a fast-paced environment.
• Strong attention to detail & commitment to food quality and safety.
• Proficient with POS systems and relevant technology.

Responsibilities

• Keep kitchen-to-table flow seamless during peak service.
• Ensure quality and guest experience standards are met.
• Coordinate with staff to maintain smooth operations.

Skills

Communication

Organizational Skills

Attention to Detail

Fast-paced Environment

Food Quality

POS Systems

Tools

POS Systems

Job description

LYD Bali Group in Bali, Indonesia is seeking a capable hospitality supervisor to thrive under pressure and keep the kitchen-to-table flow seamless during peak service. You will leverage your experience in F&B and public relations to ensure top-notch guest experience, with strong communication, organization, and proficiency with POS systems.

The role requires a detail-oriented mindset, a passion for quality, and the ability to coordinate effectively with kitchen and service teams to deliver