Guest Experience & Sales Specialist

Courtyard by Marriott; Kota Bandung; On-site; IDR 90,000,000 - 150,000,000; Full time

Job summary

Courtyard by Marriott Bandung is seeking a Sales & Marketing professional to drive revenue and guest satisfaction on site. You will handle reservations, upsell opportunities, and coordinate with Sales, Data Administration, and Accounting to resolve inquiries.

The role emphasizes brand standards, confidentiality, and teamwork within a non-management, full-time setting at Jalan Ir H Juanda No 33, Bandung.

Qualifications

• High school diploma or GED equivalent.
• At least 2 years of related work experience.
• No supervisory experience.
• License or Certification: None.

Responsibilities

• Resolve guest calls, requests, or problems by directing to appropriate departments.
• Upsell to maximize revenue while maintaining guest loyalty.
• Process reservations and inquiries by phone, fax, or mail.

Education

High school diploma or GED

Job description

Courtyard by Marriott Bandung is seeking a Sales & Marketing professional to drive revenue and guest satisfaction on site. You will handle reservations, upsell opportunities, and coordinate with Sales, Data Administration, and Accounting to resolve inquiries.

The role emphasizes brand standards, confidentiality, and teamwork within a non-management, full-time setting at Jalan Ir H Juanda No 33, Bandung.