Sales & Guest Relations Coordinator

Id7J Pt Japfa Comfeed Indonesia Tbk; Tasikmalaya; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

Marriott in Bandung, Indonesia is seeking a Sales & Marketing support professional to assist with guest calls, reservations, and related office duties. You will help maximize revenue through up-selling and brand-awareness initiatives.

The role requires coordinating with Sales, Data Administration and Accounting to ensure smooth guest experiences and accurate processing of requests and rewards points. On-site position based in Bandung, Indonesia.

Responsibilities

• Contact appropriate department to resolve guest calls, requests or problems.
• Use sales techniques to maximize revenue while maintaining guest loyalty.
• Upsell and promote brand awareness both internally and externally.
• Process reservation requests, changes and cancellations received by phone, fax or mail.
• Enter rewards information into the appropriate system when taking reservations.
• Answer, record and process guest calls, requests, questions or concerns.

Job description

Marriott in Bandung, Indonesia is seeking a Sales & Marketing support professional to assist with guest calls, reservations, and related office duties. You will help maximize revenue through up-selling and brand-awareness initiatives.

The role requires coordinating with Sales, Data Administration and Accounting to ensure smooth guest experiences and accurate processing of requests and rewards points. On-site position based in Bandung, Indonesia.