Guest Experience & Revenue Growth Specialist

Pt Fd-Indonesia; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 60,000,000 - 100,000,000; Full time

Job summary

Marriott International seeks a professional for our Jakarta Sales Office to handle guest calls, reservations, and revenue opportunities. You will use sales techniques to maximize revenue while maintaining guest loyalty, including up-selling and processing rewards points requests.

You will enter Marriott Rewards information, process reservations, changes, and cancellations, and perform general sales and office duties.

Qualifications

• Education: High school diploma or GED equivalent.
• At least 2 years of related work experience.
• No supervisory experience required.

Responsibilities

• Handle guest calls, requests, or problems and resolve them professionally.
• Enter reservations, changes, and cancellations and process rewards points requests.
• Assist management in training and motivating employees; support Sales & Marketing with general office duties.

Education

High school diploma or GED

Job description

Marriott International seeks a professional for our Jakarta Sales Office to handle guest calls, reservations, and revenue opportunities. You will use sales techniques to maximize revenue while maintaining guest loyalty, including up-selling and processing rewards points requests.

You will enter Marriott Rewards information, process reservations, changes, and cancellations, and perform general sales and office duties.